Extended generator and associated martingales for M/G/1 retrial queue with classical retrial policy and general retrial times

Abstract A retrial queue with classical retrial policy, where each blocked customer in the orbit retries for service, and general retrial times is modeled by a piecewise deterministic Markov process (PDMP). From the extended generator of the PDMP of the retrial queue, we derive the associated martingales. These results are used to derive the conditional expected number of customers in the orbit in the transient regime.