{"title":"面对图书馆焦虑","authors":"J. Lackner","doi":"10.1080/15228959.2022.2095320","DOIUrl":null,"url":null,"abstract":"Abstract Library anxiety is a persistent problem in all kinds of libraries. Making patrons feel comfortable requires an approach that prioritizes empathy and honesty. This essay explores many promising advances in the fight against library anxiety, including prioritizing librarian contact, reevaluating library spaces, emphasizing digital services, enlisting student workers as partners, and examining fees and fines. The essay concludes with a list of recommendations for making the library and librarians feel more welcoming.","PeriodicalId":35381,"journal":{"name":"Public Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"Confronting library anxiety\",\"authors\":\"J. Lackner\",\"doi\":\"10.1080/15228959.2022.2095320\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract Library anxiety is a persistent problem in all kinds of libraries. Making patrons feel comfortable requires an approach that prioritizes empathy and honesty. This essay explores many promising advances in the fight against library anxiety, including prioritizing librarian contact, reevaluating library spaces, emphasizing digital services, enlisting student workers as partners, and examining fees and fines. The essay concludes with a list of recommendations for making the library and librarians feel more welcoming.\",\"PeriodicalId\":35381,\"journal\":{\"name\":\"Public Services Quarterly\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-07-03\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Public Services Quarterly\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/15228959.2022.2095320\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Social Sciences\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Public Services Quarterly","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15228959.2022.2095320","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
Abstract Library anxiety is a persistent problem in all kinds of libraries. Making patrons feel comfortable requires an approach that prioritizes empathy and honesty. This essay explores many promising advances in the fight against library anxiety, including prioritizing librarian contact, reevaluating library spaces, emphasizing digital services, enlisting student workers as partners, and examining fees and fines. The essay concludes with a list of recommendations for making the library and librarians feel more welcoming.
期刊介绍：
Public Services Quarterly covers a broad spectrum of public service issues in academic libraries, presenting practical strategies for implementing new initiatives and research-based insights into effective practices. The journal publishes research-based and theoretical articles as well as case studies that advance the understanding of public services, including reference and research assistance, information literacy instruction, access and delivery services, and other services to patrons. Articles may examine creative ways to use technology to assist students and faculty. Practice-based articles should be thoroughly grounded in the literature and should situate the work done in one library into the larger context of the situation.
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