数字化与精益客户体验管理:成功因素与条件、陷阱与失败

IF 0.6 Q4 ENGINEERING, INDUSTRIAL Industrial Engineering and Management Systems Pub Date : 2021-06-30 DOI:10.24867/IJIEM-2021-2-278
Christos G. Chatzopoulos, Marcel Weber
{"title":"数字化与精益客户体验管理:成功因素与条件、陷阱与失败","authors":"Christos G. Chatzopoulos, Marcel Weber","doi":"10.24867/IJIEM-2021-2-278","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":45245,"journal":{"name":"Industrial Engineering and Management Systems","volume":"131 1","pages":"73-85"},"PeriodicalIF":0.6000,"publicationDate":"2021-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"4","resultStr":"{\"title\":\"Digitization and Lean Customer Experience Management: success factors and conditions, pitfalls and failures\",\"authors\":\"Christos G. Chatzopoulos, Marcel Weber\",\"doi\":\"10.24867/IJIEM-2021-2-278\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":45245,\"journal\":{\"name\":\"Industrial Engineering and Management Systems\",\"volume\":\"131 1\",\"pages\":\"73-85\"},\"PeriodicalIF\":0.6000,\"publicationDate\":\"2021-06-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"4\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Industrial Engineering and Management Systems\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.24867/IJIEM-2021-2-278\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"ENGINEERING, INDUSTRIAL\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Industrial Engineering and Management Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.24867/IJIEM-2021-2-278","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"ENGINEERING, INDUSTRIAL","Score":null,"Total":0}
引用次数: 4
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
Digitization and Lean Customer Experience Management: success factors and conditions, pitfalls and failures
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
CiteScore
2.20
自引率
28.60%
发文量
45
期刊介绍: Industrial Engineering and Management Systems (IEMS) covers all areas of industrial engineering and management sciences including but not limited to, applied statistics & data mining, business & information systems, computational intelligence & optimization, environment & energy, ergonomics & human factors, logistics & transportation, manufacturing systems, planning & scheduling, quality & reliability, supply chain management & inventory systems.
期刊最新文献
A Study of Diversity Analysis Model Based on Embeddings for Cooking Recipes An Evaluation of Lean Intervention Combined with Ergonomics on Enhancing Productivity and Workplace Risk Reduction: A Literature Review Applying Data Envelopment Analysis and Grey Model for the Productivity Evaluation of Vietnamese Tourism Analyze and Investigate the Risks Facing Iraqi Economy for the Period (2003-2019) Empirically Measuring the Impact of Corporate Social Responsibility on Earnings Management in Listed Banks of the Iraqi Stock Exchange: The Mediating Role of Corporate Governance
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1