员工敬业度与组织绩效

Emmanuel Akanpaadgi, Felicia Binpimbu
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引用次数: 1

摘要

本研究试图以上东部地区卫生局为个案研究,找出加纳公共部门雇员敬业度的程度。本研究采用问卷调查法。对参与者进行封闭式和李克特量表问卷调查以生成数据。采用描述性统计对人口统计数据进行分析,采用相对重要性指数(Relative Importance Index, RII)对比例反应进行分析,公式为:RII= Σ????/ (? ?×? ?)。所得数据证实了员工敬业度与组织绩效之间的正相关关系。研究发现,上东区卫生局的良好业绩受到工作人员有效参与的影响。
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Employee Engagement and Organizational Performance
This study sought to find out the extent of employee engagement in the public sector in Ghana using the Upper East Regional Health Directorate as a case study. The survey method was employed in the study. Close-ended and Likert-Scaled questionnaires were administered to participants to generate the data. Descriptive statistics were used to analyze the demographic data while the Relative Importance Index (RII) was used to analyze the scaled responses using the equation: RII= Σ???? / (???? × ????). The figures obtained confirmed the positive relationship between employee engagement and organizational performance. The good performance of the Upper East Regional Health Directorate was found to be influenced by the effective engagement of the staff.
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