全面质量管理

Bakshi Satpreet Singh
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引用次数: 0

摘要

世界各地的公司都在努力改善他们的业务,TQM是最重要的方面之一,如果以适当的方式实施,可以给公司带来巨大的成功。所有的公司都是以产品和服务为导向的,他们需要为客户提供优质的产品。这种质量只能通过TQM来提高。本文的目的是了解全面质量管理的重要性,为什么一个公司应该把全面质量管理放在首位。本文还指出了质量的重要性、TQM的演变、TQM的阶段和控制质量的工具。在本文中,我们还将看到一种新的创新质量控制技术,我将其命名为桶石图。
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Total Quality Management
Companies across the world is trying to improve their business and TQM is the one of the most important aspect when implemented in a proper way can give company a huge success. All kind of companies are product and service oriented and they need to provide a quality product to the customers. This quality can only be improved by TQM. The aim of this paper is to understand the importance of TQM, why a company should think of Total quality management in the first place. This paper also points out the importance of quality, Evolution of TQM, stages of TQM and the tools to control the quality. In this paper we will also see a new innovative quality control technique which I named as bucket stone diagram.
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