危机沟通与联合国可持续发展目标:作为可行解决方案促进者的7S范式

S. Looser, Guildford Uk Sustainability, S. Mohr, W. Wehrmeyer
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引用次数: 1

摘要

本研究的总体主题是分析当前和未来的危机和/或挑战,这些危机和/或挑战可追溯到联合国可持续发展目标(sdg)与预计将以相互矛盾的不可持续方式增长的部门之间的差距。其目的是根据七个利益相关者分析工具制定共同的、全球适用的准则。这些工具被浓缩为所谓的“7S(利益相关者)范式”——指的是公共利益相关者分析(即政策领域分析和危机沟通/管理)、利益相关者识别、利益相关者优先级、利益相关者利益分析、利益相关者响应策略、利益相关者绩效差距和利益相关者沟通策略。私营部门、公共部门以及第三部门,相关的环境、政治、社会经济和教育挑战可能会表现为与联合国可持续发展目标和公共部门执行责任的冲突。其结果是可以作为“决策树”的示例指南(即7S范式),可适应不同的冲突情况。因此,潜在的初始点、适当的涉众沟通策略等可能是一个优势。此外,本文提出的范式可能适合于涵盖、伴随和支持重要的观点,这些观点在公共部门必须变得果断时就会提出。2019年世界经济论坛最热门的讨论问题(与政治、政体、政策等相关的危机)就是这一说法的明确证据。
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Crises Communication vs. United Nation Sustainable Development Goals: The 7S Paradigm as Feasible Solution Facilitator
This research's overarching topic is the analysis of present and future crises and/or challenges traced back to the gap between the United Nation (UN) Sustainable Development Goals (SDGs) and sectors, which are predicted to growth in contradictory unsustainable ways. Its aim is the development of common, globally applicable guidelines based on seven stakeholder analyses tools. These tools are condensed to the so-called “7S(-stakeholder) Paradigm” – referring to Public Stakeholder Analysis (i.e., Policy Field Analysis and Crises Communication/Management), Stakeholder Identification, Stakeholder Prioritisation, Stakeholder Interest Analysis, Stakeholder Response Strategies, Stakeholder Performance Gaps, and Stakeholder Communication Strategies. Private, public as well as the third sector, related environmental, political, socio-economic, and educational challenges might manifest by their clash with the UN SDGs and the public sector's implementation responsibility. The result are example guidelines (i.e., 7S Paradigm) that might act as “decision-trees” – adaptable to different conflictual situations. Thus, potential initial points, appropriate stakeholder communication strategies, etc., might be an advantage. In addition, the herein presented paradigm might be suitable to cover, accompany, and underpin important points, which raise as soon as the public sector must become decisive. The World Economic Forum 2019’s hottest-discussed issues (regarding crises related to e.g., politics, polity, policies) were a clear-cut proof of the claim.
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来源期刊
CiteScore
3.30
自引率
0.00%
发文量
6
审稿时长
12 weeks
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