内疚动力学:暂时分离决策和行动的后果

Kristen E. Duke, On Amir
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引用次数: 16

摘要

目前的研究表明,暂时将消费者的最初决定与实际行动分开,可以减少他们在行动时的内疚感。这一假设源于一个动态模型的发展,该模型将内疚分解为两个不同的组成部分。最初,一个人在决定采取行动或意识到自己将采取行动时,会经历决策内疚感;随后,一个人在从事诱发内疚感的行为时体验到行为内疚感。四个实验和两个试点研究表明,引入一个暂时的“决策-制定间隙”可以使决策内疚感在这个过渡时期衰减,从而降低了行动时的总体内疚感。与内疚感的自我调节功能一致,决策制定缺口也增加了放纵消费,减少了行为后的赎罪。因此,这种脱钩过程可以减轻罪恶感,否则可能会减损体验,但可能会以自我控制的努力为代价。作者讨论了这些发现的理论和实践意义。
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Guilt Dynamics: Consequences of Temporally Separating Decisions and Actions
The current research demonstrates that temporally separating a consumer’s initial decision to perform a guilt-inducing action from its actual enactment reduces the guilt felt while acting. This hypothesis follows from the development of a dynamic model that unpacks guilt into two distinct components. Initially, one experiences decision guilt accompanying the decision to act or the realization that one will act; subsequently, one experiences action guilt while engaging in the guilt-inducing behavior. Four experiments and two pilot studies reveal that introducing a temporal “decision-enactment gap” enables decision guilt to decay in this interim period, which lowers the overall guilt experienced upon acting. In line with the self-regulative function of guilt, decision-enactment gaps also increase indulgent consumption and decrease post-behavior atonement. This decoupling process can thus alleviate guilt that might otherwise detract from experiences, but may come at a cost to self-control efforts. The authors discuss the theoretical and practical implications of these findings.
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