代理理论:在公共部门的话语与实践

Benegrew Walie Mengiste
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摘要

本研究调查了代理理论(AT)在埃塞俄比亚选定的公共部门的话语和实践。代理理论被认为通过采用合同和按绩效付费(PFP)方案来提高公共部门的效率和问责制;然而,绩效和市民兼顾客满意度并没有像预想的那样得到改善。因此,为了调查这个问题,研究人员采用了混合方法方法,因此采用了横断面设计,其中从选定的公共部门雇员中及时收集数据以回应研究问题和问题。为了收集数据,测量量表,如二进制和李克特量表和研究工具,如自我完成问卷(SCQ),半结构化访谈(SSI)和二手来源(SS)已在不同级别的政府进行。结果表明,所选公共部门的“目标多元、公共价值、权力分散”等复杂背景要求不同的举措和方法在有效和无效标准的基础上共存。因此,本研究建议采用本土的改革体系:在特定的公共部门中,根据拟合的背景,增加包括传统公共管理(TPA)、新公共管理(NPM)或公共服务动机(PSM)在内的所需能力,可以增加绩效提升的可能性。
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Agency Theory: Its Discourse and Practice in the Selected Public-Sectors
This research investigates the discourse and practice of Agency Theory (AT) in the selected public-sectors of Ethiopia. The Agency Theory is assumed to bring about efficiency and accountability of the public-sector by adopting a contract and Pay-for-Performance (PFP) scheme; however, performance and citizens-cum-customers satiety was not improved as envisioned. Thus, to investigate this problem, the researcher has employed the mixed methods approach and, hence the cross-sectional design, where data has been collected at a point in time from selected public-sector employees to respond to the research problem and questions. To gather data, measurement scales like Binary and Likert Scales and research instruments like Self-Completion Questionnaires (SCQ), Semi-Structured Interviews (SSI), and Secondary Sources (SS) have been carried out at different tiers of government. The results indicated that the complex contexts like “Diverse Objectives, Public Values, and Diffuse Power” in the selected public-sectors required the co-existence of different initiatives and approaches based on what works and what does not work standard. Therefore, this study recommended adopting the home-grown reform system: The needed competencies that include the Traditional Public Administration (TPA), New Public Management (NPM), or Public Service Motivation (PSM) in the selected public-sectors based on the fitting contexts could increase the likelihood of performance enhancement. 
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Journal of Social Sciences and Management Studies
Journal of Social Sciences and Management Studies Social Sciences and Management Studies-
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期刊介绍: Journal of Social Sciences and Management Studies (ISSN: 2957-8795) is a peer reviewed journal focuses on integrating theory, research and practice in the area of management and social sciences. The journal discusses the distinctive disciplinary practices within the sciences of the management and social field and examines examples of these practices. In order to define and exemplify disciplinarity, the journal fosters dialogue ranging from the broad and speculative to the microcosmic and empirical. In considering the varied interdisciplinary, trans-disciplinary or multidisciplinary work across and between the social, natural and applied sciences, the journal showcases interdisciplinary practices in action. The focus of papers ranges from the finely grained and empirical, to wide-ranging multi-disciplinary and transdisciplinary practices, to perspectives on knowledge and method.
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