M. Ward, E. McAuliffe, J. Fitzsimons, Róisín O’Donovan
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Informing Healthcare Team Performance: Integrating Data to Improve Quality and Safety
A worldwide rising demand for health care means increasing resource investment in health systems, with the concomitant requirement for greater accountability. Greater accountability requires the generation of more and more data and information. Health care is frequently described as fragmented or siloed, and this is reflected in how data is captured, managed, and shared throughout the system. Data relating to business performance, quality, and patient safety is extracted from different systems, and its primary use is to inform senior decision makers about organizational-level performance. Meanwhile, health care teams at a local level when asked if they are performing well in relation to quality and safety are often unable to answer this question. This policy brief summarizes the results of a study undertaken as part of the Collective Leadership for Safety Culture research program to codesign a suite of quality and safety performance indicators to assist acute hospital health care teams to monitor and improve their quality and safety performance. Recommendations are presented for senior decision makers in the acute hospital setting to inform policy on the gathering and management of Quality and Safety data.
期刊介绍:
International Perspectives in Psychology: Research, Practice, Consultation® is committed to publishing research that examines human behavior and experiences around the globe from a psychological perspective. It publishes intervention strategies that use psychological science to improve the lives of people around the world. The journal promotes the use of psychological science that is contextually informed, culturally inclusive, and dedicated to serving the public interest. The world''s problems are imbedded in economic, environmental, political, and social contexts. International Perspectives in Psychology incorporates empirical findings from education, medicine, political science, public health, psychology, sociology, gender and ethnic studies, and related disciplines. The journal addresses international and global issues, including: -inter-group relations -disaster response -societal and national development -environmental conservation -emigration and immigration -education -social and workplace environments -policy and decision making -leadership -health carepoverty and economic justice -the experiences and needs of disadvantaged groups