满意度

IF 0.1 Q4 SOCIOLOGY Revista Internacional de Organizaciones Pub Date : 2023-05-19 DOI:10.17345/rio30.157-177
Fernando Thiago, Bruna Lemos Paquito, Caroline Gonçalves, Wilson Ravelli Elizeu Maciel
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引用次数: 0

摘要

本文旨在确定工作满意度和工作公平感对公共交通工作者离职意愿的影响程度。本研究以巴西一家公共交通公司的员工为研究对象,研究了工作满意度和公平感对离职倾向的预测作用,并采用工作满意度量表、分配公平感量表、程序公平感量表和离职倾向量表进行了测量。本文报告了一项使用调查技术的定量描述性研究。使用描述性统计和集中趋势测量对数据进行分析。研究发现,参与者对他们的同事、老板和工作性质更满意,而对工资和晋升不太满意。在离职意向方面,调查结果为平均水平。有关工作中的公正的数据显示,人们对分配公正的看法比程序公正更为积极。相关分析显示,工作满意度、公平感与离职倾向显著相关。这些结果表明,随着工作满意度和工作公平感的增加,员工的离职意向会降低。
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Satisfaction
This article aims to determine the extent to which job satisfaction and justice at work influence the turnover intention of public transport workers. The power of job satisfaction and justice to predict the turnover intention was studied in employees of a public transportation company in Corumbá, Brazil, and measured using the following validated instruments: Scale of Job Satisfaction, Scale of Perception of Distributive Justice, Scale of Perception of Procedural Justice and Turnover Intention Scale. The article reports a quantitative descriptive study that uses the survey technique. The data was analyzed using descriptive statistics and measures of central tendency. Participants were found to be more satisfied with their colleagues, their boss and the nature of the work, and less satisfied with salaries and promotions. In terms of turnover intention, the survey showed an average result. The data on justice at work showed that distributive justice was perceived more positively than procedural justice. Correlation analysis revealed that job satisfaction and justice were significantly correlated with turnover intention. These results indicate that employees’ intention to leave the company where they work decreases as job satisfaction and the perception of justice at work increase.
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