通信网络不能预测对等生产的成功尝试

Jeremy Foote, Aaron Shaw, Benjamin Mako Hill
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引用次数: 0

摘要

虽然对等生产已经创造了有价值的信息产品,如维基百科、GNU/Linux操作系统和Reddit,但大多数对等生产的尝试收效甚微。在工作小组和团队中,协调和社会整合——通过密集、整合的沟通网络表现出来——预示着成功。我们假设,新的对等生产社区运作的条件使沟通问题普遍存在,使协调和整合更加困难,项目沟通网络结构的变化将预测项目的成功。在本文中,我们测量了999个早期对等生产wiki的通信网络。我们评估显示协调和社会融合的网络标志的社区是否更有成效和更持久。与我们的预期相反,我们发现沟通结构和合作绩效之间的关系非常弱。我们建议,在协调工作和整合新来者的对等生产中,技术可以部分替代沟通。
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Communication networks do not predict success in attempts at peer production
Although peer production has created valuable information goods like Wikipedia, the GNU/Linux operating system, and Reddit, the majority of attempts at peer production achieve very little. In work groups and teams, coordination and social integration—manifested via dense, integrative communication networks—predict success. We hypothesize that the conditions in which new peer production communities operate make communication problems common and make coordination and integration more difficult, and that variation in the structure of project communication networks will predict project success. In this article, we measure communication networks for 999 early-stage peer production wikis. We assess whether communities displaying network markers of coordination and social integration are more productive and long-lasting. Contrary to our expectations, we find a very weak relationship between communication structure and collaborative performance. We propose that technology may serve as a partial substitute for communication in coordinating work and integrating newcomers in peer production.
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