新冠肺炎风险认知对药妆品购买意愿和行为的影响

M. Choi, Yu Ri Kim
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摘要

目的:本研究的目的是实证调查COVID-19风险感知如何影响消费者购买药妆品的意图或行为。方法:以居住在首都圈的20多岁以上的成年人为调查对象。该调查从2022年2月的第3周开始到第4周进行,历时2周,除去不真实的回答,只使用了230个有效数据进行最终分析。结果:新冠肺炎的社会/环境、经济和心理风险感知对购买意愿有负(-)作用,药妆化妆品购买意愿对购买行为有显著的正(+)作用。此外,在对COVID-19风险的感知中,社会/环境风险、经济风险、身体风险和心理风险感知对购买行为有显著的负(-)影响。在新冠肺炎风险感知与药妆购买行为的关系中,购买意愿的中介作用得到证实。结论:研究结果发现,20多岁及以上的成年人对新冠肺炎的感知风险降低了他们对药妆化妆品的购买意愿或行为。这项研究的结果将是有意义的,因为它实证研究了COVID-19的风险认知如何影响药妆品的购买意愿和行为,并将对药妆行业为后冠状病毒时代做准备产生重大影响。
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Effect of COVID-19 Risk Perception on Cosmeceutical Purchase Intention and Behavior
Purpose: The purpose of this study is to empirically investigate how the perception of risk of COVID-19 affects consumers' intentions or behaviors to purchase cosmeceuticals.Methods: Adults in their 20s or older living in the Seoul metropolitan area were sampled. The survey was conducted for two weeks from the third week to the fourth week of February 2022, and only 230 valid data were used for the final analysis, excluding insincere responses.Results: Perception of social/environmental, economic, and psychological risk for COVID-19 was found to have a negative (-) effect on purchase intention, and cosmeceutical cosmetics purchase intention had a significant positive (+) effect on purchase behavior. Also, among the perceptions of risk of COVID-19, social/environmental risk, economic risk, physical risk, and psychological risk perception were found to have a significant negative (-) effect on purchasing behavior. The mediating effect of purchase intention was confirmed in the relationship between risk perception of COVID-19 and cosmeceutical purchasing behavior.Conclusion: As a result of the study, it was found that the perceived risk of COVID-19 by adults in their 20s and older decreased their purchase intention or behavior for cosmeceutical cosmetics. The results of this study will be meaningful as it empirically examined how the risk perception of COVID-19 affects purchase intentions and behaviors for cosmeceuticals and will have great implications for the cosmeceutical industry preparing for the post-corona era.
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