{"title":"用尖端技术革新服务经历了重大的外生冲击","authors":"Nisreen Ameen, G. Viglia, L. Altınay","doi":"10.1080/02642069.2023.2185934","DOIUrl":null,"url":null,"abstract":"ABSTRACT In this editorial, we provide a background on how services have been revolutionized with cutting-edge technologies due to the occurrence of major exogenous shocks. In addition, we provide an overview of the papers published in this special issue. Finally, we suggest new areas for future research on revolutionizing services with cutting-edge technologies post major exogenous shocks. We focus on four main themes for future research namely: (1) new technologies and revolutionized services (2) fit-for-purpose technology-enabled services (3) service resilience and flexibility and (4) academic-industry collaboration.","PeriodicalId":22929,"journal":{"name":"The Service Industries Journal","volume":"13 1","pages":"125 - 133"},"PeriodicalIF":0.0000,"publicationDate":"2023-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"Revolutionizing services with cutting-edge technologies post major exogenous shocks\",\"authors\":\"Nisreen Ameen, G. Viglia, L. Altınay\",\"doi\":\"10.1080/02642069.2023.2185934\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"ABSTRACT In this editorial, we provide a background on how services have been revolutionized with cutting-edge technologies due to the occurrence of major exogenous shocks. In addition, we provide an overview of the papers published in this special issue. Finally, we suggest new areas for future research on revolutionizing services with cutting-edge technologies post major exogenous shocks. We focus on four main themes for future research namely: (1) new technologies and revolutionized services (2) fit-for-purpose technology-enabled services (3) service resilience and flexibility and (4) academic-industry collaboration.\",\"PeriodicalId\":22929,\"journal\":{\"name\":\"The Service Industries Journal\",\"volume\":\"13 1\",\"pages\":\"125 - 133\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-03-12\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"The Service Industries Journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/02642069.2023.2185934\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"The Service Industries Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/02642069.2023.2185934","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Revolutionizing services with cutting-edge technologies post major exogenous shocks
ABSTRACT In this editorial, we provide a background on how services have been revolutionized with cutting-edge technologies due to the occurrence of major exogenous shocks. In addition, we provide an overview of the papers published in this special issue. Finally, we suggest new areas for future research on revolutionizing services with cutting-edge technologies post major exogenous shocks. We focus on four main themes for future research namely: (1) new technologies and revolutionized services (2) fit-for-purpose technology-enabled services (3) service resilience and flexibility and (4) academic-industry collaboration.
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