{"title":"评估多元化和包容性专业人员的职业倦怠","authors":"Andrea Pemberton, Jennifer L. Kisamore","doi":"10.1108/edi-12-2020-0360","DOIUrl":null,"url":null,"abstract":"PurposeBurnout has been linked to a myriad of negative organizational and individual health outcomes which threaten employee and organizational well-being. This study examines how unique features of diversity and inclusion (D&I) work are related to burnout.Design/methodology/approachParticipants were recruited using network and convenience sampling strategies. A total of 64 full-time employees whose primary responsibility is to implement the D&I strategy for their organization provided useable data for analysis. Participants completed measures of burnout, role ambiguity, role conflict, subjective experiences of tokenism, and top management support. Measures were administered online via Qualtrics.FindingsResults suggest lack of clear job duties, conflicting job demands, lack of top management support, and experiences of tokenism are associated with D&I professionals' experiences of burnout. The current study, however, indicates that while D&I professional experience higher levels of exhaustion than other professionals, they also experience greater professional efficacy, which suggests D&I roles are both challenging and rewarding.Practical implicationsResults suggest organizational leaders may mitigate employee burnout by providing clear support to and role definitions for D&I professionals.Originality/valueThis study is the first to explore burnout experiences among D&I professionals. Additionally, this study examines how burnout experiences are associated with role dysfunctions, top management support, and subjective experiences of tokenism.","PeriodicalId":72949,"journal":{"name":"Equality, diversity and inclusion : an international journal","volume":"15 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2022-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":"{\"title\":\"Assessing burnout in diversity and inclusion professionals\",\"authors\":\"Andrea Pemberton, Jennifer L. Kisamore\",\"doi\":\"10.1108/edi-12-2020-0360\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"PurposeBurnout has been linked to a myriad of negative organizational and individual health outcomes which threaten employee and organizational well-being. This study examines how unique features of diversity and inclusion (D&I) work are related to burnout.Design/methodology/approachParticipants were recruited using network and convenience sampling strategies. A total of 64 full-time employees whose primary responsibility is to implement the D&I strategy for their organization provided useable data for analysis. Participants completed measures of burnout, role ambiguity, role conflict, subjective experiences of tokenism, and top management support. Measures were administered online via Qualtrics.FindingsResults suggest lack of clear job duties, conflicting job demands, lack of top management support, and experiences of tokenism are associated with D&I professionals' experiences of burnout. The current study, however, indicates that while D&I professional experience higher levels of exhaustion than other professionals, they also experience greater professional efficacy, which suggests D&I roles are both challenging and rewarding.Practical implicationsResults suggest organizational leaders may mitigate employee burnout by providing clear support to and role definitions for D&I professionals.Originality/valueThis study is the first to explore burnout experiences among D&I professionals. Additionally, this study examines how burnout experiences are associated with role dysfunctions, top management support, and subjective experiences of tokenism.\",\"PeriodicalId\":72949,\"journal\":{\"name\":\"Equality, diversity and inclusion : an international journal\",\"volume\":\"15 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2022-08-09\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"3\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Equality, diversity and inclusion : an international journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1108/edi-12-2020-0360\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Equality, diversity and inclusion : an international journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/edi-12-2020-0360","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
摘要
目的:职业倦怠与无数负面的组织和个人健康结果有关,这些结果威胁到员工和组织的福祉。本研究探讨多元性与包容性(diversity and inclusion, D&I)工作的独特性与职业倦怠之间的关系。设计/方法/方法采用网络和便利抽样策略招募参与者。共有64名全职员工,他们的主要职责是为他们的组织实施D&I战略,为分析提供了可用的数据。参与者完成了倦怠、角色模糊、角色冲突、象征主义的主观体验和高层管理支持的测量。测量是通过qualics在线管理的。研究结果表明,缺乏明确的工作职责、冲突的工作需求、缺乏高层管理的支持和象征性的经历与D&I专业人员的倦怠经历有关。然而,目前的研究表明,虽然D&I专业人员比其他专业人员经历更高程度的疲惫,但他们也体验到更高的职业效能,这表明D&I角色既具有挑战性又有回报。研究结果表明,组织领导者可以通过为D&I专业人员提供明确的支持和角色定义来缓解员工的职业倦怠。独创性/价值本研究首次探讨了D&I专业人员的职业倦怠体验。此外,本研究还探讨了职业倦怠体验与角色功能障碍、高层管理人员支持和象征主义主观体验之间的关系。
Assessing burnout in diversity and inclusion professionals
PurposeBurnout has been linked to a myriad of negative organizational and individual health outcomes which threaten employee and organizational well-being. This study examines how unique features of diversity and inclusion (D&I) work are related to burnout.Design/methodology/approachParticipants were recruited using network and convenience sampling strategies. A total of 64 full-time employees whose primary responsibility is to implement the D&I strategy for their organization provided useable data for analysis. Participants completed measures of burnout, role ambiguity, role conflict, subjective experiences of tokenism, and top management support. Measures were administered online via Qualtrics.FindingsResults suggest lack of clear job duties, conflicting job demands, lack of top management support, and experiences of tokenism are associated with D&I professionals' experiences of burnout. The current study, however, indicates that while D&I professional experience higher levels of exhaustion than other professionals, they also experience greater professional efficacy, which suggests D&I roles are both challenging and rewarding.Practical implicationsResults suggest organizational leaders may mitigate employee burnout by providing clear support to and role definitions for D&I professionals.Originality/valueThis study is the first to explore burnout experiences among D&I professionals. Additionally, this study examines how burnout experiences are associated with role dysfunctions, top management support, and subjective experiences of tokenism.