Reconceptualization of the usefulness of a system as a multidimensional construct geared towards supporting tasks

The purpose of this paper is to develop a theory and provide empirical support for the re-conceptualization of usefulness as a multidimensional construct based on the technological roles of automation and computerization.,A non-experimental transverse design is followed. Data were gathered using a questionnaire. The participants were users of enterprise resource planning systems. The analysis technique used was the structural equation model.,Results show that the proposed conceptualization has empirical grounding as well as sufficient predictive validity.,The empirical evaluation was developed using only one type of information system (IS).,This study expands on the existing literature by proposing and empirically evaluating a multidimensional conceptualization of usefulness to try to clarify how a system is useful and, once a greater granularity of usefulness is established, helping to improve the design and construction of information systems.,Desarrollar teoricamente y proveer soporte empirico para la re-conceptualizacion de la utilidad como un constructo multidimensional basado en los roles tecnologicos de automatizar e informatizar.,Se sigue un diseno no experimental y transversal. La recoleccion de datos se realizo a traves de un cuestionario. Los participantes fueron usuarios de sistemas de planeamiento de recursos empresariales (ERP). La tecnica de analisis fue el modelo de ecuaciones estructurales.,Se muestra que la conceptualizacion propuesta tiene sustento empirico, asi como, una adecuada validez predictiva.,La evaluacion empirica se desarrollo utilizando solo un tipo de sistema de informacion.,Extiende la literatura proponiendo y evaluando empiricamente una conceptualizacion multidimensional de la utilidad para tratar de clarificar en que es util un sistema, y, teniendo una mayor granularidad de la utilidad poder ayudar a mejorar el diseno y construccion de sistemas de informacion.