探讨威胁与目标的双向关系

IF 5.1 3区 管理学 Q1 BUSINESS Journal of Public Policy & Marketing Pub Date : 2023-06-22 DOI:10.1177/07439156231182953
Kelly Goldsmith
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引用次数: 1

摘要

组织和政策制定者早就明白,帮助消费者追求他们的长期目标可以促进消费者的福利和福祉。当许多消费者在目标设定和目标实现上挣扎时,往往需要他们的帮助。例如,关于某些目标(例如,地位,健康,幸福)的一个常见想法是,它们不应该直接追求,而是应该作为参与其他活动的偶然副产品出现。在某种程度上,这种理论化在直觉上很有吸引力。某些目标,比如过于明确地试图入睡,可能会适得其反。然而,大多数人都认识到,当一个人的行为为实现目标而改变时,实现目标的可能性更大。因此,一个有意识地(重新)安排他们生活的各个方面(例如,饮食,工作习惯)以获得良好睡眠的人可能会睡得更好。这一观点与大量关于目标的研究是一致的,这些研究表明,目标激活通过促进对目标的自我调节来增加实现目标的可能性(例如,Kruglanski 1996)。然而,它也提出了一个有趣而开放的问题,即是否存在可预测的因素来调节目标的实现,而不是适得其反。我认为,阐明这些因素对于有兴趣通过支持消费者的目标设定和目标追求来促进“更美好的世界”的利益相关者至关重要。我从我现有的关于自我调节的工作(例如,Cannon, Goldsmith和Roux 2019)中得出一个可能的因素。有一个目标需要承认一个人目前的目标实现水平和一个更理想的参考点之间的差异。因此,一个人如果不承认他们目前处境中的消极差异,就不可能有目标。我认为,承认这种差异后,会产生两种主要的反应:威胁反应和自我调节反应。接下来,我为这一理论提供支持,然后呼吁组织、政策制定者和学术研究人员更好地理解和支持这两种不同的途径。
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Exploring the Bidirectional Relationship Between Threats and Goals
Organizations and policy decision makers have long understood that helping consumers pursue their long-term goals promotes consumer welfare and well-being. Their help is often needed as many consumers struggle with goal setting and goal attainment. For example, a common idea regarding certain goals (e.g., status, fitness, happiness) is that they should not be pursued directly, but, rather, should emerge as a fortuitous byproduct of engagement in other activities. This theorizing is, at one level, intuitively appealing. Certain goals, such as trying too explicitly to fall asleep, may be counterproductive. However, most recognize that the likelihood of achieving a goal is greater when one’s behavior is modified in service of that goal. Thus, a person who consciously (re)arranges various aspects of their life (e.g., diet, work habits) to get a good night’s sleep will likely sleep better. This perspective is consistent with the large body of research on goals, which has demonstrated that goal activation increases the likelihood of goal attainment by promoting self-regulation toward the goal (e.g., Kruglanski 1996). However, it also raises the interesting and open question of whether there are predictable factors that moderate when goals may function as intended versus ironically backfire. I contend that illuminating such factors is critical for stakeholders interested in promoting a “better world” by supporting consumers’ goal setting and goal pursuit. I draw from my extant work on self-regulation (e.g., Cannon, Goldsmith, and Roux 2019) to suggest one possible factor. Having a goal requires acknowledging a discrepancy between one’s current level of goal attainment and a more desirable reference point. Thus, one cannot have a goal without acknowledging a negative discrepancy in their current situation. I posit that two primary types of responses follow from acknowledging this discrepancy: a threat response and a self-regulatory response. Next, I offer support for this theorizing, then raise a call for organizations, policy decision makers, and academic researchers to better understand and support these two divergent pathways.
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来源期刊
CiteScore
10.20
自引率
15.40%
发文量
29
期刊介绍: Journal of Public Policy & Marketing welcomes manuscripts from diverse disciplines to offer a range of perspectives. We encourage submissions from individuals with varied backgrounds, such as marketing, communications, economics, consumer affairs, law, public policy, sociology, psychology, anthropology, or philosophy. The journal prioritizes well-documented, well-reasoned, balanced, and relevant manuscripts, regardless of the author's field of expertise.
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