人力资源信息系统实施的成功因素——以国有企业部为例

Wita Puspitarini, P. W. Handayani, A. Pinem, F. Azzahro
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引用次数: 4

摘要

本研究旨在分析国有企业部人力资源信息系统(HRIS)成功实施的影响因素。基于DeLone & McLean信息系统成功模型、HOT(人-组织-技术)契合模型和TOE(技术-组织-环境)模型,影响HRIS实施成功的因素有22个,分为人、组织、技术和环境4个维度。本研究采用定量方法,数据收集采用问卷调查。数据分析方法采用熵值法计算成功因素和维度的权重,并对因素和维度进行排序。共有99名HRIS用户通过发放的问卷提供了数据。本研究发现,影响中小企业人力资源信息系统实施成功的维度依次为技术、人力、环境和组织。此外,还选择了权重最高的5个因素,即信息质量、服务质量、高层管理支持、系统质量和社会影响力。
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Success Factors of Human Resource Information System Implementation: A Case of Ministry of State-owned Enterprise
This study aims to analyze factors influencing the successful implementation of Human Resources Information System (HRIS) at the Ministry of State-Owned Enterprises (MSOE). There are 22 factors influence the success of HRIS implementation that are categorized into 4 dimensions, namely human, organization, technology and environment based on DeLone & McLean information system success model, HOT (human-organization-technology) fit model and TOE (technology-organization-environment). This research use quantitative method approach and data collection is gathered using questionnaire. Method of data analysis using Entropy method to calculate the weight of success factors and dimensions, and rank factors and dimensions. There are 99 respondents of the HRIS users provided data through the questionnaires distributed to them. This study shows that the dimensions influencing the success of HRIS implementation at the MSOE in priority order are technology, human, environment and organization. In addition, there are 5 factors selected with the highest weights namely information quality, service quality, top management support, system quality and social influence.
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