买家偏好的销售人员属性与行为:高社会化与低社会化工业买家

Gene Brown, Ünal Ö. Boya, N. Humphreys, R. Widing
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引用次数: 13

摘要

我们随机抽取了一批采购人员,根据他们的社交行为将他们分成两组。这两组不同的重要性,各种销售人员的属性和行为。研究还发现,与“低级”社交者相比,“高级”社交者更倾向于参加下班后的会议,讨论与业务无关的话题。此外,“高级”社交者往往更年轻,有更多时间参加销售会议,任期更短,与“低级”社交者相比,他们更有可能在较小的采购部门工作。讨论了其他发现和影响,并提出了进一步研究的领域。
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Attributes and Behaviors of Salespeople Preferred by Buyers: High Socializing vs. Low Socializing Industrial Buyers
A random sample of purchasing agents was surveyed and split into two groups based on their socializing behavior. These two groups differ as to the importance of various salesperson attributes and behaviors. It was also found that “high” socializers tend to engage in after-hour meetings and discuss non-business related topics more so than “low” socializers. In addition, “high” socializers tend to be younger, provide more time for sales meetings, have less tenure, and are more likely to be found in smaller purchasing departments compared to “low” socializers. Other findings and implications are discussed and areas for further research are suggested.
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