Dialog management system based on user persona

Natural language processing (NLP) components are responsible for analysing and contextualising human-like discussions between chatbots or any voice browser or with any live users are known as dialogue management systems (DMS). Dialog management systems, also known as plug-ins, allow the chatbot to complete this functionality with ease. The dialogue management system features a module called the agent for dialogue management that allows the DMS to contextualise information and deliver replies. Chatter-bots frequently employ dialogue management systems, such as ChatScript, to regulate the conversation structure based on themes. In the developed application which emulates the behaviour of a DMS, the functionalities like voice assisted navigation, functional keys implementation, language neutral search are implemented. The system is developed by taking into consideration of user experience as the primary factor. The system facilitates physically disabled users to perform all the above mentioned functionalities using voice commands with approx.90% of accuracy.