行为相似性对决策支持建议接受的影响

IF 2.8 4区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Data Base for Advances in Information Systems Pub Date : 2022-07-25 DOI:10.1145/3551783.3551786
Merle Campbell, M. Keil, Maheshwar Boodraj
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引用次数: 0

摘要

尽管决策支持系统(DSSs)为决策者提供了许多优势,但接受这些系统的建议仍然相对较低。在本研究中,我们利用文献中的理论见解来构建与其用户行为相似的决策支持系统,目的是增加对决策支持系统建议的接受度。为了测试用户是否会更接受行为相似的决策支持系统的建议,我们在复杂的半结构化决策环境中进行了现场实验。我们的实验结果提供了经验证据,表明行为相似的决策支持可以增加半结构化决策环境中建议的接受度。
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The Impact of Behavioral Similarity on DSS Advice Acceptance
Despite the many advantages that decision support systems (DSSs) provide to decision makers, acceptance of advice from these systems has remained relatively low. In this study, we leverage theoretical insights from the literature to build a DSS that is behaviorally similar to its user, with the aim of increasing acceptance of DSS advice. To test whether users would be more accepting of advice from a behaviorally-similar DSS, we conducted a field experiment in a complex semi-structured decision context. The results of our experiment provide empirical evidence that a behaviorally-similar DSS can increase acceptance of advice in semi-structured decision-making contexts.
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来源期刊
Data Base for Advances in Information Systems
Data Base for Advances in Information Systems INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
3.60
自引率
7.10%
发文量
18
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