Browser Selection for Android Smartphones Using Novel Fuzzy Hybrid Multi Criteria Decision Making Technique

IT and Telecommunication sector has grown massively over the past few decades. Mobile phones that were initially developed for making calls and now become an essential item and are just not restricted to calling. They have dominated most of the gadgets like computers, cameras etc. Regularly people come across an extensive number of enhanced and better-quality features being inbuilt with them. A variety of mobile phones with different shapes and sizes are manufactured within a wide range of budgets. This is the key motivation behind an exponential growth in the number of users and the arrival of new manufacturers in the field. Along with this growth, there is a fast growth of mobile application software providers also. Apart from calling, many consumers use smartphones for browsing the internet. This puts users into a dilemma to select a better browser for their smartphone to fulfill their requirements. With this aim, an attempt is made in this paper for the evaluation and selection of a better browser. To achieve this, a hybrid Multi Criteria Decision Making (MCDM) approach is proposed by combining COPRAS (Complex Proportional Assessment of alternatives) technique and Fuzzy Analytical Hierarchy Process (FAHP).