旅游决策机制研究——以美国出境游为例

Informing Science Pub Date : 2021-01-01 DOI:10.28945/4878
Cong Xu
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For example, prices and tourism products have become a means of competition among tourism enterprises. As the main body of consumption, tourists’ decision-making behavior will be affected by various factors. Methodology: Drawing lessons from previous scholars’ research results on tourism decision-making behavior, the influencing factors of tourism decision-making behavior are summarized. A theoretical model and index system of factors influencing tourism decision-making behavior of Chinese residents ‘Travel in the United States’ are established, research hypotheses are put forward, questionnaire data are collected, and SPSS and Amos are used to analyze and verify the theoretical model. Contribution: This research expands the literature on topics related to tourism decision-making in research and practice. It establishes a theoretical model and index system for the factors that influence the decision-making behavior of Chinese residents’ ‘American Travel’ tourism. In addition, we propose countermeasures for tourism products, enterprises, and the government. Findings: Prior knowledge and external information have a positive influence on tourism perception and value perception, and a negative influence on risk perception. Risk perception value perception has a positive and negative influence on tourism decision-making and tourism motivation, respectively. Tourism motivation has a positive influence on tourism decision-making and has a positive impact. Recommendation for Researchers: According to the research conclusions of this article, the following counter-measures and suggestions are put forward from three aspects of tourism: products, enterprises, and governments. On the basis of existing tourism products, relevant operating companies should pay more attention to the upgrading and transformation of tourism, leisure and entertainment products in scenic spots to increase the willingness of tourists to travel. 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引用次数: 0

摘要

目的:本文以“旅游决策行为”为切入点,深入分析中国“美游”游客旅游决策的影响因素及其影响程度,为中国出境旅游的发展提供参考。背景:随着中国经济的发展和人民生活水平的提高,中国居民出境游市场发展迅速。美国已成为中国居民出境游的重要旅游目的地国,中国也成为美国旅游的重要客源国之一。然而,“美游”的快速发展也给中国旅游业带来了竞争问题。例如,价格和旅游产品已经成为旅游企业之间的竞争手段。游客作为消费主体,其决策行为会受到多种因素的影响。方法:借鉴前人关于旅游决策行为的研究成果,总结旅游决策行为的影响因素。建立中国居民赴美旅游决策行为影响因素的理论模型和指标体系,提出研究假设,收集问卷数据,利用SPSS和Amos软件对理论模型进行分析和验证。贡献:本研究扩充了旅游决策研究与实践的相关文献。建立了影响我国居民“美游”旅游决策行为因素的理论模型和指标体系。并从旅游产品、企业和政府三个方面提出对策。研究发现:先验知识和外部信息对旅游感知和价值感知有正向影响,对风险感知有负向影响。风险感知、价值感知对旅游决策和旅游动机分别有正向和负向影响。旅游动机对旅游决策具有正向影响,具有正向影响。对研究者的建议:根据本文的研究结论,从旅游产品、企业和政府三个方面提出以下对策和建议。相关运营公司应在现有旅游产品的基础上,更加注重景区旅游休闲娱乐产品的升级改造,提高游客的旅游意愿。在考虑企业营销和促销计划时,经营相关业务的旅游公司应增加营销预算在网络营销中的权重,增加网络营销投资,开发符合在美中国居民偏好的移动应用。做好安全提醒和当地信息的及时发布工作。安全是旅游业发展的重要基础,也是众多游客关注的核心问题。未来研究:由于对旅游活动影响的重要研究,影响因素多而复杂,直接进行旅游决策的心理过程。还有一些未被考虑的因素需要深入研究。未来可以对多个资源特色主题进行比较,增加潜在游客的特征,以及影响区域文化游客选择行为的因素等,以使研究更具适用性和现实指导意义。
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Research on the Tourism Decision-Making Mechanism: A Case Study of American Outbound Tourism
Aim/Purpose: This article takes ‘tourism decision-making behavior’ as an entry point, and deeply analyzes the factors influencing the travel decision-making of Chinese ‘American Travel’ tourists and their degree of influence, so as to provide a reference for the development of Chinese outbound tourism. Background: With the development of China’s economy and the improvement in people’s level, the outbound tourism market of Chinese residents has developed rapidly. The United States has become an important tourism destination country for Chinese residents’ outbound tourism, and China has also become one of the important tourist source countries of American tourism. However, the rapid development of ‘American tourism’ has also caused competition problems in China’s tourism industry. For example, prices and tourism products have become a means of competition among tourism enterprises. As the main body of consumption, tourists’ decision-making behavior will be affected by various factors. Methodology: Drawing lessons from previous scholars’ research results on tourism decision-making behavior, the influencing factors of tourism decision-making behavior are summarized. A theoretical model and index system of factors influencing tourism decision-making behavior of Chinese residents ‘Travel in the United States’ are established, research hypotheses are put forward, questionnaire data are collected, and SPSS and Amos are used to analyze and verify the theoretical model. Contribution: This research expands the literature on topics related to tourism decision-making in research and practice. It establishes a theoretical model and index system for the factors that influence the decision-making behavior of Chinese residents’ ‘American Travel’ tourism. In addition, we propose countermeasures for tourism products, enterprises, and the government. Findings: Prior knowledge and external information have a positive influence on tourism perception and value perception, and a negative influence on risk perception. Risk perception value perception has a positive and negative influence on tourism decision-making and tourism motivation, respectively. Tourism motivation has a positive influence on tourism decision-making and has a positive impact. Recommendation for Researchers: According to the research conclusions of this article, the following counter-measures and suggestions are put forward from three aspects of tourism: products, enterprises, and governments. On the basis of existing tourism products, relevant operating companies should pay more attention to the upgrading and transformation of tourism, leisure and entertainment products in scenic spots to increase the willingness of tourists to travel. When considering corporate marketing and promotion plans, tourism companies operating related businesses should increase the weight of their marketing budgets in online marketing, increase investment in online marketing, and develop mobile applications that meet the preferences of Chinese residents in the United States. Do a good job in the timely publication of safety reminders and local information. Safety is an important foundation for tourism development and the core concern of many tourists. Future Research: Due to the important research on the impact of tourism activities, the influencing factors are many and complex, and the psychological process of tourism decision-making is carried out directly. There are still unconsidered factors that need to be studied in depth. In the future, it is possible to compare multiple resource-featured themes, and increase the characteristics of potential tourists, and the factors affecting the selection behavior of regional cultural tourists, and so forth, in order to make the research more applicable and practical instructive significance.
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来源期刊
Informing Science
Informing Science Social Sciences-Library and Information Sciences
CiteScore
1.60
自引率
0.00%
发文量
9
期刊介绍: The academically peer refereed journal Informing Science endeavors to provide an understanding of the complexities in informing clientele. Fields from information systems, library science, journalism in all its forms to education all contribute to this science. These fields, which developed independently and have been researched in separate disciplines, are evolving to form a new transdiscipline, Informing Science.
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