Aim/Purpose: This is an introductory paper for the developing special series on applied psychology and informing science. It takes into account the spirit of informing science to launch the first of three articles in the series on applied psychology. The paper concludes by raising questions for future investigations.
{"title":"Applied Psychology and Informing Science: Introduction to the Developing Special Series","authors":"F. Tommasi","doi":"10.28945/5087","DOIUrl":"https://doi.org/10.28945/5087","url":null,"abstract":"Aim/Purpose: This is an introductory paper for the developing special series on applied psychology and informing science. It takes into account the spirit of informing science to launch the first of three articles in the series on applied psychology. The paper concludes by raising questions for future investigations.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76609556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aim/Purpose: The amount of information published has increased dramatically due to the information explosion. The issue of managing information as it expands at this rate lies in the development of information extraction technology that can turn unstructured data into organized data that is understandable and controllable by computers Background: The primary goal of named entity recognition (NER) is to extract named entities from amorphous materials and place them in pre-defined semantic classes. Methodology: In our work, we analyze various machine learning algorithms and implement K-NN which has been widely used in machine learning and remains one of the most popular methods to classify data. Contribution: To the researchers’ best knowledge, no published study has presented Named entity recognition for the Kikuyu language using a machine learning algorithm. This research will fill this gap by recognizing entities in the Kikuyu language. Findings: An evaluation was done by testing precision, recall, and F-measure. The experiment results demonstrate that using K-NN is effective in classification performance. Recommendation for Researchers: With enough training data, researchers could perform an experiment and check the learning curve with accuracy that compares to state of art NER. Future Research: Future studies may be done using unsupervised and semi-supervised learning algorithms for other resource-scarce languages.
{"title":"Analysis of Machine-Based Learning Algorithm Used in Named Entity Recognition","authors":"F. M. Kamau, Kennedy Ogada, Cheruiyot W. Kipruto","doi":"10.28945/5073","DOIUrl":"https://doi.org/10.28945/5073","url":null,"abstract":"Aim/Purpose: The amount of information published has increased dramatically due to the information explosion. The issue of managing information as it expands at this rate lies in the development of information extraction technology that can turn unstructured data into organized data that is understandable and controllable by computers Background: The primary goal of named entity recognition (NER) is to extract named entities from amorphous materials and place them in pre-defined semantic classes. Methodology: In our work, we analyze various machine learning algorithms and implement K-NN which has been widely used in machine learning and remains one of the most popular methods to classify data. Contribution: To the researchers’ best knowledge, no published study has presented Named entity recognition for the Kikuyu language using a machine learning algorithm. This research will fill this gap by recognizing entities in the Kikuyu language. Findings: An evaluation was done by testing precision, recall, and F-measure. The experiment results demonstrate that using K-NN is effective in classification performance. Recommendation for Researchers: With enough training data, researchers could perform an experiment and check the learning curve with accuracy that compares to state of art NER. Future Research: Future studies may be done using unsupervised and semi-supervised learning algorithms for other resource-scarce languages.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86361521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
F. Fraboni, Giulia Paganin, G. Mazzetti, D. Guglielmi, L. Pietrantoni
Aim/Purpose: This study builds upon existing research by investigating the elements contributing to or buffering the onset of burnout symptoms. We examine the relationship between empowering leadership and burnout, considering the concurrent mediation effects of interpersonal workplace conflict, work-home conflict, and support from coworkers. Background: Burnout is a phenomenon that has been widely considered in the scientific literature due to its negative effect on individual and organizational well-being, as well as implications for leadership, coworker support, and conflict resolution. A deeper understanding of burnout prevention strategies across various professional contexts is paramount for enhancing productivity and job satisfaction. Methodology: Using a survey-based cross-sectional design, we employed a combination of Structural Equation Modelling (SEM) and Artificial Neural Network (ANN) to investigate the direct and indirect influences of empowering leadership on four dimensions of employee burnout, mediated by coworker support, interpersonal conflict at work, and work-home conflict. Contribution: This study provides initial insights into the direct and indirect influences of empowering leadership on various dimensions of burnout, highlighting the complex interplay with coworker support, work-home conflict, and workplace interpersonal conflicts. Ultimately, the study provides a comprehensive approach to understanding and mitigating burnout. Findings: Empowering leadership and coworker support can significantly reduce burnout symptoms, while high levels of work-home conflict and interpersonal conflict at work can exacerbate them. Our findings underscore the paramount role of interpersonal conflict in predicting burnout, urging organizations to prioritize resolving such issues for burnout prevention. Recommendation for Researchers: Following our findings, organizations should (a) promote empowering leadership styles, (b) foster coworker support and work-life balance, and (c) address interpersonal conflicts to reduce the likelihood of employee burnout while ensuring that these strategies are tailored to the specific context and culture of the workplace. Future Research: Future research should broaden the exploration of leadership styles’ effects on burnout, identify additional mediators and moderators, expand studies across sectors and cultures, examine differential impacts on burnout dimensions, leverage advanced analytical models, and investigate the nuanced relationship between work contract types and burnout.
{"title":"The Intricate Pathways From Empowering Leadership to Burnout: A Deep Dive Into Interpersonal Conflicts, Work-Home Interactions, and Supportive Colleagues","authors":"F. Fraboni, Giulia Paganin, G. Mazzetti, D. Guglielmi, L. Pietrantoni","doi":"10.28945/5178","DOIUrl":"https://doi.org/10.28945/5178","url":null,"abstract":"Aim/Purpose: This study builds upon existing research by investigating the elements contributing to or buffering the onset of burnout symptoms. We examine the relationship between empowering leadership and burnout, considering the concurrent mediation effects of interpersonal workplace conflict, work-home conflict, and support from coworkers. Background: Burnout is a phenomenon that has been widely considered in the scientific literature due to its negative effect on individual and organizational well-being, as well as implications for leadership, coworker support, and conflict resolution. A deeper understanding of burnout prevention strategies across various professional contexts is paramount for enhancing productivity and job satisfaction. Methodology: Using a survey-based cross-sectional design, we employed a combination of Structural Equation Modelling (SEM) and Artificial Neural Network (ANN) to investigate the direct and indirect influences of empowering leadership on four dimensions of employee burnout, mediated by coworker support, interpersonal conflict at work, and work-home conflict. Contribution: This study provides initial insights into the direct and indirect influences of empowering leadership on various dimensions of burnout, highlighting the complex interplay with coworker support, work-home conflict, and workplace interpersonal conflicts. Ultimately, the study provides a comprehensive approach to understanding and mitigating burnout. Findings: Empowering leadership and coworker support can significantly reduce burnout symptoms, while high levels of work-home conflict and interpersonal conflict at work can exacerbate them. Our findings underscore the paramount role of interpersonal conflict in predicting burnout, urging organizations to prioritize resolving such issues for burnout prevention. Recommendation for Researchers: Following our findings, organizations should (a) promote empowering leadership styles, (b) foster coworker support and work-life balance, and (c) address interpersonal conflicts to reduce the likelihood of employee burnout while ensuring that these strategies are tailored to the specific context and culture of the workplace. Future Research: Future research should broaden the exploration of leadership styles’ effects on burnout, identify additional mediators and moderators, expand studies across sectors and cultures, examine differential impacts on burnout dimensions, leverage advanced analytical models, and investigate the nuanced relationship between work contract types and burnout.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74368483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Davide Giusino, Ferdinando Toscano, F. Fraboni, T. R. Pordanjani
Aim/Purpose: To explore the incidence of addiction potential within the Iranian public working population, describing how many Iranian public employees fall within the diagnostic categories of low, moderate, and high addiction potential. Also, to investigate the predicting role of occupational variables such as perceived stress, job security, and job satisfaction on addiction potential and belonging to low, moderate, and high addiction potential diagnostic categories. Background: Substance addiction among employees can lead to several negative consequences at the individual and organizational levels. Also, it is the fourth cause of death in Iran. However, few studies have been conducted on the topic among employees, and non among Iranian employees. Methodology: The study participants were 430 employees working in governmental offices of the North Khorasan province, Iran. Descriptive statistical analysis and multiple linear regression analysis were conducted to explore the incidence of addiction potential within the analyzed population and to investigate whether occupational variables such as perceived stress, job security, and job satisfaction predicted low, moderate, or high addiction potential. Contribution: This paper suggests that perceived stress might act as a risk factor for developing addiction, whereas job security and job satisfaction might be protective factors against the likelihood of addiction development. Findings: More than half of the sample showed moderate to high addiction potential. Perceived stress was positively related to addiction potential. Job security and job satisfaction were negatively related to addiction potential. Recommendation for Researchers: When addressing the topic of substance addiction, researchers should focus on the preventative side of investigating it; that is, addiction risk rather than already unfolded addiction. Also, researchers should be mindful of the cultural context in which studies are conducted. Future Research: Future research might investigate other relevant occupational predictors in relation to employee addiction potential, such as leadership style, work-life balance, and worktime schedule, or expand on the relevant causal chain by including personality traits such as neuroticism.
{"title":"Addiction Potential among Iranian Governmental Employees: Predicting Role of Perceived Stress, Job Security, and Job Satisfaction","authors":"Davide Giusino, Ferdinando Toscano, F. Fraboni, T. R. Pordanjani","doi":"10.28945/5115","DOIUrl":"https://doi.org/10.28945/5115","url":null,"abstract":"Aim/Purpose: To explore the incidence of addiction potential within the Iranian public working population, describing how many Iranian public employees fall within the diagnostic categories of low, moderate, and high addiction potential. Also, to investigate the predicting role of occupational variables such as perceived stress, job security, and job satisfaction on addiction potential and belonging to low, moderate, and high addiction potential diagnostic categories. Background: Substance addiction among employees can lead to several negative consequences at the individual and organizational levels. Also, it is the fourth cause of death in Iran. However, few studies have been conducted on the topic among employees, and non among Iranian employees. Methodology: The study participants were 430 employees working in governmental offices of the North Khorasan province, Iran. Descriptive statistical analysis and multiple linear regression analysis were conducted to explore the incidence of addiction potential within the analyzed population and to investigate whether occupational variables such as perceived stress, job security, and job satisfaction predicted low, moderate, or high addiction potential. Contribution: This paper suggests that perceived stress might act as a risk factor for developing addiction, whereas job security and job satisfaction might be protective factors against the likelihood of addiction development. Findings: More than half of the sample showed moderate to high addiction potential. Perceived stress was positively related to addiction potential. Job security and job satisfaction were negatively related to addiction potential. Recommendation for Researchers: When addressing the topic of substance addiction, researchers should focus on the preventative side of investigating it; that is, addiction risk rather than already unfolded addiction. Also, researchers should be mindful of the cultural context in which studies are conducted. Future Research: Future research might investigate other relevant occupational predictors in relation to employee addiction potential, such as leadership style, work-life balance, and worktime schedule, or expand on the relevant causal chain by including personality traits such as neuroticism.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83616387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aim/Purpose: The aim of this qualitative study is to explore social workers’ representations of hate speech (HS), the effects it has on the community, and socio-educational actions aimed at combating it. Background: Hate speech is any form of communication that promotes discrimination, hostility, or violence towards individuals or groups based on their identity. Although its spread is facilitated by particular characteristics of the online environment (such as anonymity and ubiquity), HS has pervasive consequences even in offline reality. In the last year, several community-based projects involving social workers have been implemented to address the problem. Professionals who work with the community play a crucial strategic role in the fight against HS. Therefore, it is imperative to begin by considering their perspective to gain a better understanding of HS and how it can be controlled. Methodology: Following a psycho-sociological perspective, six focus groups were conducted with 42 social workers (19 females and 23 males) belonging to associations or organizations of a different nature, such as NGOs, local social promotion organizations, universities, private social organizations, whose mission included the theme of countering hate speech. Contribution: There are no studies in the literature that consider the views of operators working to counter hate speech within communities. Our study contributes to deepening the knowledge of the phenomenon and identifying the most suitable strategies to combat it, starting from an approach that does not only focus on the online or offline dimension but on an integrated “onlife” approach. The study offers an outline of how hate speech affects the daily lives of the communities in the cities of Torino, Palermo, and Ancona. Additionally, it proposes a grassroots strategy to address hate speech. Findings: The results suggest that strategies effective in countering hate speech in offline contexts may not be effective in online environments. The technological revolution brought about by social media has significantly expanded the potential audience while weakening traditional communities. Addressing hate speech in the present context requires efforts to rebuild fragmented communities, gaining a thorough understanding of how the new virtual public space operates, and prioritizing hate speech as a specific concern only after these initial steps. Recommendation for Researchers: Hate speech represents a violation of human rights and a threat to freedom of expression. The spread of hateful messages has a significant impact on society, as it can negatively influence social cohesion, diversity, and inclusion. Understanding the causes and consequences of hate speech can help develop effective strategies to prevent and counter it, which is a crucial challenge for both research and society as a whole. Studying hate speech should involve the use of interdisciplinary methodologies. Future Research: Future research shou
{"title":"Define and Tackle Hate Speech: The Experience of Social Workers in Italy","authors":"Amalia De Leo, Emanuele Russo","doi":"10.28945/5120","DOIUrl":"https://doi.org/10.28945/5120","url":null,"abstract":"Aim/Purpose: The aim of this qualitative study is to explore social workers’ representations of hate speech (HS), the effects it has on the community, and socio-educational actions aimed at combating it. Background: Hate speech is any form of communication that promotes discrimination, hostility, or violence towards individuals or groups based on their identity. Although its spread is facilitated by particular characteristics of the online environment (such as anonymity and ubiquity), HS has pervasive consequences even in offline reality. In the last year, several community-based projects involving social workers have been implemented to address the problem. Professionals who work with the community play a crucial strategic role in the fight against HS. Therefore, it is imperative to begin by considering their perspective to gain a better understanding of HS and how it can be controlled. Methodology: Following a psycho-sociological perspective, six focus groups were conducted with 42 social workers (19 females and 23 males) belonging to associations or organizations of a different nature, such as NGOs, local social promotion organizations, universities, private social organizations, whose mission included the theme of countering hate speech. Contribution: There are no studies in the literature that consider the views of operators working to counter hate speech within communities. Our study contributes to deepening the knowledge of the phenomenon and identifying the most suitable strategies to combat it, starting from an approach that does not only focus on the online or offline dimension but on an integrated “onlife” approach. The study offers an outline of how hate speech affects the daily lives of the communities in the cities of Torino, Palermo, and Ancona. Additionally, it proposes a grassroots strategy to address hate speech. Findings: The results suggest that strategies effective in countering hate speech in offline contexts may not be effective in online environments. The technological revolution brought about by social media has significantly expanded the potential audience while weakening traditional communities. Addressing hate speech in the present context requires efforts to rebuild fragmented communities, gaining a thorough understanding of how the new virtual public space operates, and prioritizing hate speech as a specific concern only after these initial steps. Recommendation for Researchers: Hate speech represents a violation of human rights and a threat to freedom of expression. The spread of hateful messages has a significant impact on society, as it can negatively influence social cohesion, diversity, and inclusion. Understanding the causes and consequences of hate speech can help develop effective strategies to prevent and counter it, which is a crucial challenge for both research and society as a whole. Studying hate speech should involve the use of interdisciplinary methodologies. Future Research: Future research shou","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87764913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aim/Purpose: Embitterment comprises a stress-related response to unjust life experiences. Studies have found that it can have a toll on employees’ well-being. However, research on this matter is still in its infancy. Background: Within the scope of the present study, Ι sought to investigate how embitterment relates to burnout – the prolonged consequence of stress. This study further explored whether breaches of psychological contracts can trigger embitterment. Methodology: The study employed a cross-sectional design where two hundred and eight (N = 208) participants from the general population completed an online survey. Contribution: Findings suggest that the toll of embitterment might be much more than what research has suggested so far. Those who experience embitterment can become emotionally exhausted and cynical and these findings can be especially useful when identifying embitterment. Findings: It was found that embitterment related to higher burnout levels and more specifically emotional exhaustion and cynicism. No significant findings were revealed for the relationship between professional inefficacy and embitterment. Also, psychological contract breach was found to be a significant predictor of embitterment, supporting further the notion that perceptions of injustice can trigger feelings of embitterment. Results also showed that embitterment mediated the relationship between psychological contract breach and burnout. Recommendation for Researchers: The study highlights the notion that fairness is a key precursor of embitterment, and this finding is essential when developing interventions to prevent embitterment from arising. Future Research: Future research could use a longitudinal study design to unravel whether burnout represents a precondition or the consequence of embitterment. Future research should also include more objective measures. For example, it would be useful to pair self-report data with more objective measures on embitterment (e.g. clinical interviews).
{"title":"Embitterment in the Workplace: How Does It Associate with Burnout and What Triggers It?","authors":"E. Michailidis","doi":"10.28945/5100","DOIUrl":"https://doi.org/10.28945/5100","url":null,"abstract":"Aim/Purpose: Embitterment comprises a stress-related response to unjust life experiences. Studies have found that it can have a toll on employees’ well-being. However, research on this matter is still in its infancy. Background: Within the scope of the present study, Ι sought to investigate how embitterment relates to burnout – the prolonged consequence of stress. This study further explored whether breaches of psychological contracts can trigger embitterment. Methodology: The study employed a cross-sectional design where two hundred and eight (N = 208) participants from the general population completed an online survey. Contribution: Findings suggest that the toll of embitterment might be much more than what research has suggested so far. Those who experience embitterment can become emotionally exhausted and cynical and these findings can be especially useful when identifying embitterment. Findings: It was found that embitterment related to higher burnout levels and more specifically emotional exhaustion and cynicism. No significant findings were revealed for the relationship between professional inefficacy and embitterment. Also, psychological contract breach was found to be a significant predictor of embitterment, supporting further the notion that perceptions of injustice can trigger feelings of embitterment. Results also showed that embitterment mediated the relationship between psychological contract breach and burnout. Recommendation for Researchers: The study highlights the notion that fairness is a key precursor of embitterment, and this finding is essential when developing interventions to prevent embitterment from arising. Future Research: Future research could use a longitudinal study design to unravel whether burnout represents a precondition or the consequence of embitterment. Future research should also include more objective measures. For example, it would be useful to pair self-report data with more objective measures on embitterment (e.g. clinical interviews).","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77649579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sofia Morandini, F. Fraboni, M. Angelis, Gabriele Puzzo, Davide Giusino, L. Pietrantoni
Aim/Purpose: This paper aims to investigate the recent developments in research and practice on the transformation of professional skills by artificial intelligence (AI) and to identify solutions to the challenges that arise. Background: The implementation of AI in various organisational sectors has the potential to automate tasks that are currently performed by humans or to reduce cognitive workload. While this can lead to increased productivity and efficiency, these rapid changes have significant implications for organisations and workers, as AI can also be perceived as leading to job losses. Successfully adapting to this transformation will lead companies and institutions to new working and organisational models, which requires implementing measures and strategies to upskill or reskill workers. Organisations, therefore, face considerable challenges such as guiding employees towards the change process, dealing with the cost of training, and ensuring fairness and inclusion posed by age, gender, and cultural diversity. Methodology: A narrative review has been conducted to analyse research and practice on the impact of AI on human skills in organisations. Contribution: This work contributes to the body of knowledge by examining recent trends in research and practice on how AI will transform professional skills and workplaces, highlighting the crucial role played by transversal skills and identifying strategies that can support organisations and guide workers toward the upskilling and reskilling challenges. Findings: This work found that introducing AI in organisations combines many organisational strategies simultaneously. First, it is critical to map the transversal skills needed by workers to mitigate the current skills gap within the workplace. Secondly, organisations can help workers identify the skills required for AI adoption, improve current skills, and develop new skills. In addition, the findings show that companies need to implement processes to support workers by providing ad hoc training and development opportunities to ensure that workers’ attitudes and mental models towards AI are open and ready for the changing labour market and its related challenges. Recommendation for Researchers: AI is a complex and multifaceted field that encompasses a wide range of disciplines, including computer science, mathematics, engineering, and behavioural and social sciences. Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of AI. Future Research: Further research is needed to understand the impact of AI on human skills and the role of soft skills in the adoption of AI in organisations. Future studies should also consider the challenges presented by Industry 5.0, which is likely to involve the integration of new technologies and automation on an even greater scale.
{"title":"The Impact of Artificial Intelligence on Workers' Skills: Upskilling and Reskilling in Organisations","authors":"Sofia Morandini, F. Fraboni, M. Angelis, Gabriele Puzzo, Davide Giusino, L. Pietrantoni","doi":"10.28945/5078","DOIUrl":"https://doi.org/10.28945/5078","url":null,"abstract":"Aim/Purpose: This paper aims to investigate the recent developments in research and practice on the transformation of professional skills by artificial intelligence (AI) and to identify solutions to the challenges that arise. Background: The implementation of AI in various organisational sectors has the potential to automate tasks that are currently performed by humans or to reduce cognitive workload. While this can lead to increased productivity and efficiency, these rapid changes have significant implications for organisations and workers, as AI can also be perceived as leading to job losses. Successfully adapting to this transformation will lead companies and institutions to new working and organisational models, which requires implementing measures and strategies to upskill or reskill workers. Organisations, therefore, face considerable challenges such as guiding employees towards the change process, dealing with the cost of training, and ensuring fairness and inclusion posed by age, gender, and cultural diversity. Methodology: A narrative review has been conducted to analyse research and practice on the impact of AI on human skills in organisations. Contribution: This work contributes to the body of knowledge by examining recent trends in research and practice on how AI will transform professional skills and workplaces, highlighting the crucial role played by transversal skills and identifying strategies that can support organisations and guide workers toward the upskilling and reskilling challenges. Findings: This work found that introducing AI in organisations combines many organisational strategies simultaneously. First, it is critical to map the transversal skills needed by workers to mitigate the current skills gap within the workplace. Secondly, organisations can help workers identify the skills required for AI adoption, improve current skills, and develop new skills. In addition, the findings show that companies need to implement processes to support workers by providing ad hoc training and development opportunities to ensure that workers’ attitudes and mental models towards AI are open and ready for the changing labour market and its related challenges. Recommendation for Researchers: AI is a complex and multifaceted field that encompasses a wide range of disciplines, including computer science, mathematics, engineering, and behavioural and social sciences. Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of AI. Future Research: Further research is needed to understand the impact of AI on human skills and the role of soft skills in the adoption of AI in organisations. Future studies should also consider the challenges presented by Industry 5.0, which is likely to involve the integration of new technologies and automation on an even greater scale.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88749027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sara Bollarino, Andrea Ceschi, Michele Monti, R. Sartori
Aim/Purpose: The aim of the present paper is to present a Noise Decision (ND) scale. First, it reports the development and validation of the instrument aimed at examining organizational factors that have an influence on decision-making and the level of noise. Second, it validates this rating scale by testing its discriminant and convergent validity with other measures to assess decision-making qualities. Background: According to the literature, the concept of noise is the unwanted variability present in judgments. The notion of noise concerns the systematic influence to which individuals are exposed in their environment. The literature in the field has found that noise reduction improves the perception of work performance. Methodology: The first study involves the development of a scale (composed of 36 items) consisting of semi-structured interviews, item development, and principal component analysis. The second study involves validation and convergent validity of this scale. In the first study, there were 43 employees from three medium-sized Italian multinationals. For the second study, a sample of 867 subjects was analysed. Contribution: This paper introduces the first scale aimed at assessing noise within individuals and, in the organizational context, within employees and employers. Findings: Results show that the estimated internal reliability for each of the ND subscales and also the correlations between the subscales were relatively low, suggesting that ND correctly measures the analyzed components. Furthermore, the validation of the psychometric qualities of the ND allowed for the assertion that the influence of noise is present in the decision-making process within the context of work environments, validating the initial hypotheses. Recommendation for Researchers: This paper aims to improve theory and research on decision-making; for example, by providing a possible implementation for scales for evaluating decision-making skills. Furthermore, detecting and limiting noise with a systematic method could improve both the quality of decisions and the quality of thought processes. Future Research: Given the measurement of ND, the study can be a starting point for future research on this topic. Since there is no literature about this construct, it would be necessary to spend more time researching, so that the topic becomes clearer. System noise has been tested by some researchers with a “noise audit,” which means giving the same problem to different people and measuring the differences in their responses. Repeating this kind of audit in conjunction with the ND in a specific work environment could be helpful to detect but also measure the influence of noise.
{"title":"Development and Validation of a Noise in Decision Inventory for Organizational Settings","authors":"Sara Bollarino, Andrea Ceschi, Michele Monti, R. Sartori","doi":"10.28945/5138","DOIUrl":"https://doi.org/10.28945/5138","url":null,"abstract":"Aim/Purpose: The aim of the present paper is to present a Noise Decision (ND) scale. First, it reports the development and validation of the instrument aimed at examining organizational factors that have an influence on decision-making and the level of noise. Second, it validates this rating scale by testing its discriminant and convergent validity with other measures to assess decision-making qualities. Background: According to the literature, the concept of noise is the unwanted variability present in judgments. The notion of noise concerns the systematic influence to which individuals are exposed in their environment. The literature in the field has found that noise reduction improves the perception of work performance. Methodology: The first study involves the development of a scale (composed of 36 items) consisting of semi-structured interviews, item development, and principal component analysis. The second study involves validation and convergent validity of this scale. In the first study, there were 43 employees from three medium-sized Italian multinationals. For the second study, a sample of 867 subjects was analysed. Contribution: This paper introduces the first scale aimed at assessing noise within individuals and, in the organizational context, within employees and employers. Findings: Results show that the estimated internal reliability for each of the ND subscales and also the correlations between the subscales were relatively low, suggesting that ND correctly measures the analyzed components. Furthermore, the validation of the psychometric qualities of the ND allowed for the assertion that the influence of noise is present in the decision-making process within the context of work environments, validating the initial hypotheses. Recommendation for Researchers: This paper aims to improve theory and research on decision-making; for example, by providing a possible implementation for scales for evaluating decision-making skills. Furthermore, detecting and limiting noise with a systematic method could improve both the quality of decisions and the quality of thought processes. Future Research: Given the measurement of ND, the study can be a starting point for future research on this topic. Since there is no literature about this construct, it would be necessary to spend more time researching, so that the topic becomes clearer. System noise has been tested by some researchers with a “noise audit,” which means giving the same problem to different people and measuring the differences in their responses. Repeating this kind of audit in conjunction with the ND in a specific work environment could be helpful to detect but also measure the influence of noise.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78656732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aim/Purpose: The aim of this study is to examine the role of psychological ownership for safety in boosting employee performance and the impact of Perceived Organizational Support for Safety (POSS) on workers’ well-being, considering the psychological aspects associated with workplace safety and exploring the mediating effect of employees’ commitment. Background: It is widely recognized that promoting workplace safety goes beyond purely physical measures and must also consider the psychological aspects associated with safety management. However, while some studies have shown the direct effect of POSS and Safety Ownership on safety outcomes, very few studies have explored the underlying mediating mechanism, as well as their impact on distal outcomes, such as well-being and performance. Methodology: The cross-sectional study was conducted on a convenience sample of a metal mechanic enterprise’s employees through an online self-assessment questionnaire. Contribution: This study contributes to understanding the mechanisms through which psychological ownership for safety, organizational support for safety, and psychological factors related to safety collectively influence organizational outcomes. Findings: Two indirect significant effects are described. The first is between POSS and well-being, and the second significant relation is between psychological ownership for safety and job performance. When employees perceive that their organization cares about safety, they will experience a stronger sense of commitment and, in turn, they will be more satisfied in the work context, and they will improve their job performance. Recommendation for Researchers: Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of safety management. Future Research: It could be interesting to investigate a different point of view on safety (e.g., top management or health and safety officers) and explore concerns about how to successfully communicate and transfer safety climate during remote working activities.
{"title":"Ownership and Support: Boosting Performance and Well-Being in Safety","authors":"Teresa Di Fiore, Stefania Fantinelli, Veronica Giffi, Matteo Curcuruto, Michela Cortini, Teresa Galanti","doi":"10.28945/5203","DOIUrl":"https://doi.org/10.28945/5203","url":null,"abstract":"Aim/Purpose: The aim of this study is to examine the role of psychological ownership for safety in boosting employee performance and the impact of Perceived Organizational Support for Safety (POSS) on workers’ well-being, considering the psychological aspects associated with workplace safety and exploring the mediating effect of employees’ commitment. Background: It is widely recognized that promoting workplace safety goes beyond purely physical measures and must also consider the psychological aspects associated with safety management. However, while some studies have shown the direct effect of POSS and Safety Ownership on safety outcomes, very few studies have explored the underlying mediating mechanism, as well as their impact on distal outcomes, such as well-being and performance. Methodology: The cross-sectional study was conducted on a convenience sample of a metal mechanic enterprise’s employees through an online self-assessment questionnaire. Contribution: This study contributes to understanding the mechanisms through which psychological ownership for safety, organizational support for safety, and psychological factors related to safety collectively influence organizational outcomes. Findings: Two indirect significant effects are described. The first is between POSS and well-being, and the second significant relation is between psychological ownership for safety and job performance. When employees perceive that their organization cares about safety, they will experience a stronger sense of commitment and, in turn, they will be more satisfied in the work context, and they will improve their job performance. Recommendation for Researchers: Researchers should take a transdisciplinary approach to enable the integration of knowledge and perspectives from different fields that are essential to understanding the full range of implications and applications of safety management. Future Research: It could be interesting to investigate a different point of view on safety (e.g., top management or health and safety officers) and explore concerns about how to successfully communicate and transfer safety climate during remote working activities.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135611598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Andrea Kleeberg-Niepage, EMMA SARAH ESHUN, Anton Perzy
Aim/Purpose: In this article, the subjective perspectives of young people in Ghana on the use of digital media are elaborated. The aim is to make the positions of young people visible in the often adult-dominated discourse on digital media and to overcome adult-centered considerations in academic and public debates. In addition, the focus on young people from the Global South is intended to help make their underrepresented voices present in this discourse. Background: Digital media devices and Internet access are conditional on people’s social, economic, and educational participation. Many people in the Global South in particular are not yet granted such access. For children and young people worldwide, the educational opportunities offered by digital media are associated with potential threats to mental health and well-being. However, young people’s views on digital media are rarely addressed, especially in the Global South. Methodology: Based on a qualitative thematic analysis of responses to open-ended questionnaire questions, young Ghanaians’ views on smartphone use and how it affects academic success are examined. Contribution: By focusing on the subjective perspectives of young people, especially from the Global South, voices that have hardly been heard in the discourse on digital media are made audible. This should help overcome the dominant adult-centered perspectives in this discourse. Findings: For young people in Ghana, digital media are part of their everyday lives and often necessary to succeed at school. At the same time, they are concerned about the dangers, e.g., from overuse or cybercrime, for which they have few strategies to deal with. In their answers, they refer to socio-culturally specific discourses and values as well as to generational hierarchies that they perceive and deal with, which go far beyond the topic of digital media use. This makes clear the social tensions in which the debate about digitalization is embedded. Recommendation for Researchers: Young people’s knowledge of and perspectives on digital media is an important resource for learning to use them in an emancipated way. Future Research: Future research should recognize young people as experts in their own right on the issue, explore ways to include their perspectives in the discourse on digital media use and work with them to harness the future potential of the technology and avoid risks.
{"title":"Real Danger or Urgent Necessity? Young Ghanaian’s Perspectives on Smartphone Use in Relation to Academic Success","authors":"Andrea Kleeberg-Niepage, EMMA SARAH ESHUN, Anton Perzy","doi":"10.28945/5197","DOIUrl":"https://doi.org/10.28945/5197","url":null,"abstract":"Aim/Purpose: In this article, the subjective perspectives of young people in Ghana on the use of digital media are elaborated. The aim is to make the positions of young people visible in the often adult-dominated discourse on digital media and to overcome adult-centered considerations in academic and public debates. In addition, the focus on young people from the Global South is intended to help make their underrepresented voices present in this discourse. Background: Digital media devices and Internet access are conditional on people’s social, economic, and educational participation. Many people in the Global South in particular are not yet granted such access. For children and young people worldwide, the educational opportunities offered by digital media are associated with potential threats to mental health and well-being. However, young people’s views on digital media are rarely addressed, especially in the Global South. Methodology: Based on a qualitative thematic analysis of responses to open-ended questionnaire questions, young Ghanaians’ views on smartphone use and how it affects academic success are examined. Contribution: By focusing on the subjective perspectives of young people, especially from the Global South, voices that have hardly been heard in the discourse on digital media are made audible. This should help overcome the dominant adult-centered perspectives in this discourse. Findings: For young people in Ghana, digital media are part of their everyday lives and often necessary to succeed at school. At the same time, they are concerned about the dangers, e.g., from overuse or cybercrime, for which they have few strategies to deal with. In their answers, they refer to socio-culturally specific discourses and values as well as to generational hierarchies that they perceive and deal with, which go far beyond the topic of digital media use. This makes clear the social tensions in which the debate about digitalization is embedded. Recommendation for Researchers: Young people’s knowledge of and perspectives on digital media is an important resource for learning to use them in an emancipated way. Future Research: Future research should recognize young people as experts in their own right on the issue, explore ways to include their perspectives in the discourse on digital media use and work with them to harness the future potential of the technology and avoid risks.","PeriodicalId":39754,"journal":{"name":"Informing Science","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136209796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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