前端工作流程数字化转型:挑战与机遇

Grant Veroba, Nurul Aminah Mohd Azmi
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引用次数: 1

摘要

数字化转型正在改变几乎所有行业的工作结构,并从根本上改变客户的价值主张。作为马来西亚国家石油公司整体数字化转型的一部分,前端工程(FEE)已经开始了一项雄心勃勃的计划,将公司的前端项目实现流程和应用程序数字化并集成到一个单一的数字工具中,称为概念工厂。本文回顾了前端工作流程数字化启动、构建和交付的历程。概念工厂数字化转型计划首先侧重于确定传统项目实现工作流程中的痛点以及痛点如何影响交付质量和速度的策略。一旦确定了痛点,对数字化如何消除痛点并提高项目实现过程价值的评估就完成了。该评估还包括对当前前端工作流程的端到端审查,以确定挑战数字化易用性的障碍;其中包括高度手动和孤立的工作流程、数据管理和工具;没有充分利用公司广泛的知识数据库和模拟项目;以及低效的技术和成本基准,以确保前端工作的稳健性。这导致需要更重要的前端流程转换,以通过数字化转换增加潜在的价值创造。使用敏捷项目管理技术的逐步迭代方法已被用于利用FEL-2的数字集成和分析的全部功能,而不仅仅是将现有的手动工作流数字化。首先,将数据库和离散数据移交自动化并升级为“数字化准备”,独立开发和数字化全套前端技术和成本分析工具,然后将这些工具集成到一个共同的概念工厂分析平台中,既可以进行独立的前端分析,也可以作为更广泛的油田开发规划数字框架中的领域工具。确定了从业务案例联合到采用需要克服的几个技术和组织挑战。由于员工的日常工作正在发生根本性的变化,以适应数字技术的快速变化,因此通过演示和反馈会议,正在进行的协调工作使前端团队和更广泛的利益相关者团体参与到流程中。此外,通过数字团队执行的级联技术需求需要通过每日scrum、Sprint计划和演示会议进行持续的协调。完全集成的前端流程数字化在勘探开发公司中很少尝试。然而,这有可能破坏前端工作流程,从手动的、孤立的可交付成果生成,到专注于复制、速度和准确性的自动化和集成的技术-商业流程,重新关注前端团队的价值创造、保证和风险管理计划。
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Front End Work Process Digital Transformation: Challenges and Opportunities
Digital transformation is shifting the structure of work in nearly every industry and fundamentally changing the value proposition for customers. As part of PETRONAS’ overall digital transformation, Front End Engineering (FEE) has embarked on an ambitious program to digitalize and integrate the company's Front End project realization processes and applications into a single digital tool, referred to as Concept Factory. This paper reviews the journey to initiate, frame and deliver the Front End work process digitalization. The Concept Factory digital transformation program first focused on a strategy to identify the pain points within the traditional project realization work process and how this is impacting both quality and speed of delivery. Once the pain points were identified, assessment of how digitalization may eliminate the pain points and enhance the project realization process value was completed. This assessment also included an end-to-end review of where the current Front End work processes to identify barriers that challenged the ease of digitalization; these included highly manual and siloed work processes, data management and tools; insufficient leveraging off the extensive Company knowledge databases and analogue projects; and inefficient technical and cost benchmarking to assure robustness of Front End work. This resulted in a more significant Front End process transformation being needed to increase the potential value creation through the digital transformation. A stepwise, iterative approach using Agile project management techniques has been used to harness the full capabilities of digital integration and analytics to FEL-2 rather than merely digitalizing the existing manual workflow. This will be done by first automating and upgrading databases and discrete data hand-offs to be "digital ready", independently developing and digitalizing the full suite of Front End technical and cost analysis tools, then integrating these tools within a common Concept Factory analytics platform for both stand-alone Front End analysis and as a domain tool within the broader Field Development Planning digital framework. Several technical and organizational challenges were identified that need to be overcome from business case syndication to adoption. As the daily work routines of employees are being radically changed to adapt to the rapid change of digital technology, ongoing alignment was done to engage the Front End team and broader stakeholder groups in the process through demonstrations and feedback sessions. In addition, cascading technical needs through the digital team execution required ongoing alignment through daily Scrums, Sprint Planning and demonstration sessions. Fully integrated Front End process digitalization has rarely been attempted within E&P companies. However, this has the potential to disrupt the Front End work process from a manual, siloed generation of deliverables to an automated and integrated techno-commercial process focused on replication, speed and accuracy, a re-focus the Front End team on Value Creation, Assurance and Risk Management initiatives.
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