医院管理人员五种人格特征与情绪智力及其各方面的关系

IF 0.1 4区 管理学 Q4 BUSINESS Betriebswirtschaftliche Forschung Und Praxis Pub Date : 2017-08-10 DOI:10.21859/BFUP-07031
Soniya Omazi
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引用次数: 0

摘要

人力资源是影响组织生存的因素之一,一直是医院等组织的主管部门和管理者所考虑的问题。本研究的目的是探讨人格情商的五大因素及其对管理者和员工的影响。研究方法为描述性、相关性研究。本研究的统计人群为长野医院的所有管理人员和工作人员。研究样本共300人,其中女性188人,男性112人。研究测量工具包括Neo五因素量表和Austin et al(2004)的情绪智力。采用相关系数法和回归分析法对研究结果进行分析。Pearson相关分析表明,尽责性、经验开放性、外向性人格特征与情商及其各方面存在显著正相关,神经质与情商存在显著负相关。回归分析结果显示,医院管理人员和医务人员的情绪调节和经验开放性具有正相关,神经质和外向性具有负相关,神经质和外向性是情绪评价方面的预测因子,外向性、神经质和尽责性是情绪开发方面的预测因子。研究结果表明,神经质是管理者和员工情商的最佳预测指标,是一个脆弱的因素,无论这个因素在管理者和员工身上的作用是什么,出现工作问题的可能性就越高,比如低动机和绩效下降。
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Investigating the relation between five personality features with Emotional Intelligence and its aspects in managers and staffs of Hospital
Manpower is one of the factors that affects the survival of organizations and is always considered by authorities and managers of organizations such as hospitals. The objective of this research is to investigate the relation between five big factors of personality with emotional intelligence and its aspects on managers and staffs. The research method is descriptive and of correlation type. The statistical population of this research was all managers and staffs of NagayaHospital. The research sample contains 300 individuals (188 female and 112 male) which were selected through random sampling. Research measuring tools consist of Neo five factor scale and emotional intelligence of Austin et al (2004). Research findings were analyzed by using correlation coefficient and regression analysis. Pearson correlation analysis showed that there exists a meaningful positive relation between personality features of conscientiousness, openness to experience and extraversion with emotional intelligent and its aspects and a negative relation between neuroticism and with emotional intelligence. Also regression analysis results showed that extraversion and openness to experience with positive relation and neuroticism with negative relation are the predictors of emotion regulation aspect and personality features of openness to experience, neuroticism and extraversion are predictors of emotion evaluation aspect, and again extraversion, neuroticism and conscientiousness are predictors of emotion exploiting aspect of hospital managers and personnel. Research results in general shows that neuroticism, is the best predictor of emotional intelligence of managers and staffs which can act as a vulnerable factor and whatever this factor is stronger in managers and personnel, the probability of emerging work problems such as low motivation and performance reduction is higher.
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