{"title":"划清界限——将智能手机使用的社会实践转变为正式的规则和条例","authors":"Ute Rademacher, Ulrike Weber, Cassandra Tyana Zinn","doi":"10.5771/0935-9915-2021-4-366","DOIUrl":null,"url":null,"abstract":"Today's workplace is strongly influenced by digital information and communication technologies (ICT). Remote work raises new demands regarding employees’ availability as well as work engagement and requires new rules. However, how social practices regulate smartphone use in organisations has seldom been investigated. This paper explores the use of smartphone technology in organisations and how to implement formal rules. The analysis of 12 qualitative in-depth interviews with employees in a profit-oriented and a public service organisation confirms and enriches the types of usage as suggested by Orlikowski’s work on information technologies in organisations. In addition, we suggest reframing the non-enactment of smartphone technology as a constructive practice of ensuring productivity and employee well-being instead of being caused by a lack of technical know-how, or fear of losing power. In addition, three different types of practices for formally governing work-related smartphone use in new work arrangements have been identified: a) formalising the implicit communication etiquette, b) designing rules for specific organisational contexts and c) making use of technical resources. From a practical point of view, we recommend managers introduce a participatory process to design a formal policy that builds on established social practices.","PeriodicalId":47269,"journal":{"name":"Management Revue","volume":"97 1","pages":""},"PeriodicalIF":7.6000,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Drawing the Line – Turning Social Practices of Smartphone Use Into (In)formal Rules and Regulations\",\"authors\":\"Ute Rademacher, Ulrike Weber, Cassandra Tyana Zinn\",\"doi\":\"10.5771/0935-9915-2021-4-366\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Today's workplace is strongly influenced by digital information and communication technologies (ICT). Remote work raises new demands regarding employees’ availability as well as work engagement and requires new rules. However, how social practices regulate smartphone use in organisations has seldom been investigated. This paper explores the use of smartphone technology in organisations and how to implement formal rules. The analysis of 12 qualitative in-depth interviews with employees in a profit-oriented and a public service organisation confirms and enriches the types of usage as suggested by Orlikowski’s work on information technologies in organisations. In addition, we suggest reframing the non-enactment of smartphone technology as a constructive practice of ensuring productivity and employee well-being instead of being caused by a lack of technical know-how, or fear of losing power. In addition, three different types of practices for formally governing work-related smartphone use in new work arrangements have been identified: a) formalising the implicit communication etiquette, b) designing rules for specific organisational contexts and c) making use of technical resources. From a practical point of view, we recommend managers introduce a participatory process to design a formal policy that builds on established social practices.\",\"PeriodicalId\":47269,\"journal\":{\"name\":\"Management Revue\",\"volume\":\"97 1\",\"pages\":\"\"},\"PeriodicalIF\":7.6000,\"publicationDate\":\"2021-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Management Revue\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.5771/0935-9915-2021-4-366\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"0\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Management Revue","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.5771/0935-9915-2021-4-366","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"0","JCRName":"MANAGEMENT","Score":null,"Total":0}
Drawing the Line – Turning Social Practices of Smartphone Use Into (In)formal Rules and Regulations
Today's workplace is strongly influenced by digital information and communication technologies (ICT). Remote work raises new demands regarding employees’ availability as well as work engagement and requires new rules. However, how social practices regulate smartphone use in organisations has seldom been investigated. This paper explores the use of smartphone technology in organisations and how to implement formal rules. The analysis of 12 qualitative in-depth interviews with employees in a profit-oriented and a public service organisation confirms and enriches the types of usage as suggested by Orlikowski’s work on information technologies in organisations. In addition, we suggest reframing the non-enactment of smartphone technology as a constructive practice of ensuring productivity and employee well-being instead of being caused by a lack of technical know-how, or fear of losing power. In addition, three different types of practices for formally governing work-related smartphone use in new work arrangements have been identified: a) formalising the implicit communication etiquette, b) designing rules for specific organisational contexts and c) making use of technical resources. From a practical point of view, we recommend managers introduce a participatory process to design a formal policy that builds on established social practices.
期刊介绍:
Management Revue - Socio-Economic Studies is an interdisciplinary European journal that undergoes peer review. It publishes qualitative and quantitative work, along with purely theoretical papers, contributing to the study of management, organization, and industrial relations. The journal welcomes contributions from various disciplines, including business and public administration, organizational behavior, economics, sociology, and psychology. Regular features include reviews of books relevant to management and organization studies.
Special issues provide a unique perspective on specific research fields. Organized by selected guest editors, each special issue includes at least two overview articles from leaders in the field, along with at least three new empirical papers and up to ten book reviews related to the topic.
The journal aims to offer in-depth insights into selected research topics, presenting potentially controversial perspectives, new theoretical insights, valuable empirical analysis, and brief reviews of key publications. Its objective is to establish Management Revue - Socio-Economic Studies as a top-quality symposium journal for the international academic community.