V. Swarnakar, A. Singh, J. Antony, A. Tiwari, J. Garza‐Reyes
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Sustainable Lean Six Sigma project selection in manufacturing environments using best-worst method
Manufacturing organizations have struggled with selecting right projects for sustainable LSS (SLSS) programs for operational excellence. This study is to propose a method for effective assessment of optimal SLSS projects. The importance weight of project selection criteria and prioritization of available projects are calculated using the novel best-worst-method (BWM) approach. The proposed methodology was authenticated through a real case example. The outcome reveals that out of five SLSS projects, P1 is the optimal project. Project P1 is the most significant production line for deploying the SLSS in case organization. The optimality in project ranking is tested through sensitivity analysis, the outcome noticed minimum sensitivity that claimed robust findings. This study is to be unique as there was very little evidence of prioritizing SLSS projects by utilizing a large set of criteria and applying the BWM approach. Further, BWM is the most suitable and reliable approach for prioritizing the alternatives when a large number of criteria are involved and it provides consistent outcomes with fewer inputs. The applied methodology will help top management to select the right project and opportunities in complex situations. Decision-makers and LSS consultants can also adopt the same approach for effective assessment of optimal SLSS projects for sustainable development.
期刊介绍:
Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.