P. Nair, P. AnbuudayasankarS., Sriram R. Devanathan, P. RaghuramR.
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Empirical Investigation to Assess the Impact of ICT Deployment in SCM Using SEM
The adoption of Information & Communication Technology (ICT) is becoming increasingly ubiquitous and it is prominent in Supply Chain too. The objective of this paper is to perform an empirical investigation to assess the impact of ICT in Supply Chain Management (SCM) using Structural Equation Modeling (SEM). A Survey questionnaire was administered and collected from 200+ SCM professionals in sectors such as manufacturing, services, MSMEs, international companies as well as SCM/ERP professionals working as domain experts in IT and service companies. Confirmatory Factor Analysis was used to validate the suggested empirical model & hypothesis based on the impact of ICT deployment on SCOR Level I metrics/indicators as constructs. This research appends to the literature on supply chain performance measures and addresses a recognized gap in terms of rubrics, constructs, assessment frameworks and metrics of these ICT benefits and capabilities in SCM. This framework can be used by any enterprise irrespective of the geography or country, vertical or domain, manufacturing or services.
期刊介绍：
The International Journal of Information Systems and Supply Chain Management (IJISSCM) provides a practical and comprehensive forum for exchanging novel research ideas or down-to-earth practices which bridge the latest information technology and supply chain management. IJISSCM encourages submissions on how various information systems improve supply chain management, as well as how the advancement of supply chain management tools affects the information systems growth. The aim of this journal is to bring together the expertise of people who have worked with supply chain management across the world for people in the field of information systems.
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