仆人式的领导风格。案例Study-Starbucks

I. Dimitrakaki
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引用次数: 0

摘要

领导力的概念可能是被滥用最严重的一个词,它被赋予了如此多的概念意义、利害关系和含义。在各种科学文章中,它被理解为人格的一种结构性特征,而很多时候它与组织的组织条件有关。通常,它被认为是一种行为特征。鉴于领导力概念的研究价值已得到证实,对领导力本质的深入理解可能是极其重要的。领导被理解为在一个组织或群体中行使社会影响力的过程。在同样的背景下,一个领导个体(领导者)会倾向于发起无形的和公开的过程,在这个过程中,其他个体可能会在开始和完成任务时得到支持。根据上述方法,领导者不只是在安全的一边做计划,而是通过承担重大的、持续的风险来领导——实现总体目标或接近彻底失败。仆人式领导可以成为一种极其重要的领导哲学,以适应现代环境的复杂条件。本文通过对星巴克咖啡连锁店在全球取得成功的分析,探讨了这一点。
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Servant Leadership. Case Study-Starbucks
The concept of leadership is perhaps the most overused word, which has been harnessed with so many conceptual meanings, stakes and implications. In the various scientific articles, it has been understood as a structural characteristic of the personality, while many times it has been linked to the organizational conditions of the organization. Often, it has been approached as a behavioral characteristic. Given the proven research value of the concept of leadership, a deeper understanding of the nature of leadership can be extremely important. Leadership has been understood as a process of exercising social influence in an organization or group. In the same context, a leading individual (leader) will tend to initiate invisible and overt processes, where other individuals may be supported in starting and completing tasks. According to the above approach, a leader does not simply plan on the safe side, but leads by taking a significant, ongoing risk—of achieving overall goals or approaching total failure. Servant leadership can be an extremely important leadership philosophy to match the complex conditions of the modern environment. This was explored in the current paper, through the analysis of the global success of the Starbucks café chain.
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