印度商业银行员工成本与生产率:印度国家银行与HDFC银行的比较研究

Dr. Neeta Vaydande, Dr. Vinod Kumar Advani
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摘要

自成立以来,印度的公共部门和私营部门银行在生产力和绩效方面都有所发展,为经济做出了巨大贡献。这些银行已成为我国整个银行业不可分割的一部分。印度国家银行作为公共部门银行的市场领导者,HDFC银行有限公司作为增长最快的领先私营部门银行,相互竞争,相互挑战,发展健康的商业环境。两家银行都在利用自身的优势和劣势,为该国公民提供无缝、快速和安全的金融服务。银行业是一个以脑力劳动为基础的行业,因为它完全取决于员工的成本和生产率。研究论文试图比较这两家银行(作为公共和私营部门银行的代表)的员工的成本和生产力,其中最近十个财政年度的数据已被作为研究的适当样本。各种参数和适当的分析和解释的比率已被强调,以衡量成本和各自银行的员工的生产力。收集的数据也使研究人员能够找出这些银行的员工成本和生产力之间的差异。
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Cost and Productivity of Employees in Commercial Banks of India: A Comparative Study of State Bank of India and HDFC Bank Limited
The Public sector and private sector banks in India have evolved in terms of productivity and performance since its inception, immensely contributing to the economy. These banks have become an undivided part of the entire banking industry of the country. State Bank of India, as the market leader in the public sector bank and HDFC Bank Limited as the fastest growing leading private sector bank is competitively challenging each other developing healthy business environment. Using their own strength and weakness both the banks are functioning with an objective of providing seamless, fast and safe financial services to the citizens of the country. Banking is the mental labour-based industry, as it is completely depending upon the cost and the productivity of its employees. The research paper attempts to compare the cost and productivity of the employees of these two banks (as a representative from public and private sector banks) for which the data of last ten financial years have been taken as a appropriate sample for the study. Various parameters and ratios with proper analysis and interpretation have been highlighted to measure the cost and productivity of the employees of the respective banks. The data collected also enable the researchers to find out the variation between the employees cost and productivity of these banks.
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