Stuart Nolan, Olivia McDermott, Bobby Woods, Anna Trubetskaya
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An evaluation of Lean deployment in Irish micro-enterprises
This study investigates the reasons for Lean deployment in Micro Enterprises, the types of tools used, the challenges involved and the results obtained in Micro Enterprises in Ireland. Qualitative interviews were conducted with 22 Micro Enterprises in Ireland that have started Lean implementation over the last three years. Lean offers many benefits to Micro Enterprises similar to those observed in larger-sized enterprises, including improved productivity, quality and reduced costs. In addition, leadership support for Lean in Micro Enterprises is not a challenge for Lean deployment as many Micro Enterprises are owner-managers and thus embrace and facilitate the deployment of Lean in organisations. Furthermore, a Critical success factor for Lean in Micro Enterprises is government support and availability of Lean mentorship. Further longitudinal studies on Micro Enterprises would help study how Lean evolves in these organisations over time especially in enterprises who have employed Lean for several Leans. This is one of the first studies specific to the practical application of Lean in ME’s in Ireland and globally. For academics and practitioners and informing government funding policy, this study demonstrates that Lean can successfully be deployed in Micro Enterprises. This study demonstrates that government supports can aid Lean and enhance economic competitiveness.
期刊介绍:
Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.