Organizational challenges and leaders’ coping strategies: a qualitative study of Swedish military staff organization

Abstract Numerous societal change processes such as globalization, professionalization and social and technical acceleration have challenged military organizations. The aims of this study were to (1) gain a deeper understanding of coping strategies used by the military leaders at the strategic level to manage everyday organizational demands and (2) relate these strategies to multidisciplinary models of organizational challenges. Owing to an insufficiently developed base of research, an inductive approach was used. Interviews were performed with 23 Swedish brigadier generals and colonels. Five coping strategies were found for handling the negative organizational aspects: repair work, catching up, reproducing, using formal and informal strategies and managing loyalties. The theoretical concepts of narcissistic, anorectic and greedy organizations were used as a framework when interpreting the inductively generated coping strategies. It was suggested that the specific connection found between individual-level coping strategies and theoretically framed organizational challenges is new. The results of this study are discussed theoretically and may be valuable in educational settings when evaluating the working conditions and performance of high-level officers.