鱼,而不是钓鱼课程:参考服务的务实重新排序

IF 0.8 4区 管理学 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE Portal-Libraries and the Academy Pub Date : 2022-01-06 DOI:10.1353/pla.2022.0001
Sarah E. Fancher, Sarah H. Mabee
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引用次数: 0

摘要

摘要:高校图书馆的参考咨询服务往往侧重于用户教育,让学生掌握自己查找的技能。本文介绍了密苏里州西南部奥扎克斯技术社区学院(OTC)为应对COVID-19大流行而建立的一项新的研究礼宾服务。这项服务要求图书馆工作人员根据学生的研究要求整理少量资源。在许多情况下,图书馆员的指导导致了与学生的持续互动,改进了他们的问题,帮助他们专注于自己的研究兴趣。研究礼宾服务已经变得如此受欢迎,以至于它所要求的高水平的个人接触可能最终会超出OTC有限员工的能力。然而,OTC图书管理员认为,这种个人互动比目前任何小组辅导或图书馆指导的机会都更有价值。
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Fish, Not Fishing Lessons: A Pragmatic Reprioritization of Reference Services
abstract:Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a small number of sources in response to a student’s research request. In many cases, the librarians’ guidance has led to sustained interactions with students, refining their questions and helping them to focus their research interests. The Research Concierge Service has become so popular that the high level of individual contact it requires may eventually exceed the capacity of OTC’s limited staff. OTC librarians believe, however, that such personal interactions are more valuable than any of their current opportunities for group tutorials or library instruction.
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来源期刊
Portal-Libraries and the Academy
Portal-Libraries and the Academy INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
1.80
自引率
8.30%
发文量
53
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