Exploring Managers’ Perception Towards Generation Y Employees: A Case Study in an IT Company in Selangor

Saw Shuey Yuin, Helmi Sumilan, F. L. Michael, Nik Norsyamimi Mad Nor
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引用次数: 1

Abstract

This study was conducted to explore the manager’s perception towards Generation Y employees particularly in the IT industry in Selangor. A case study approach was adopted in which data was obtained through semi-structured interviews. Purposive sampling technique was used and a total of eight (8) informants participated and interviewed. The data obtained from the interview were qualitatively analyzed. Data analysis was conducted by adopting a content analysis framework in which obtained data were divided into four (4) phases including condensation, code, category and inference and summarize. The findings showed majority of the managers perceived that openness to experience, conscientious and extraversion’ are the most common personalities among Generation Y employees. Besides that, the findings also revealed that in terms of work ethics, Generation Y employees are perceived as accountable of own’s actions, respect authority, transparency and loyal. The result of this study implicates the organization in terms of attrition and turnover rate among Generation Y employees and organizational branding. The result of this study provided some recommendations to HR practitioners and organizations in managing and handling at the workplace.   Keywords: Generation Y; Managers; Personalities; Work ethics; Work values    
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探讨管理者对Y世代员工的看法:以雪兰莪一家IT公司为例
本研究旨在探讨经理对Y世代员工的看法,特别是在雪兰莪州的IT行业。采用个案研究方法,通过半结构化访谈获得数据。采用有目的抽样方法,共对8名被调查者进行了访谈。从访谈中获得的数据进行定性分析。数据分析采用内容分析框架,将获得的数据分为浓缩、编码、分类、推理和总结四个阶段。调查结果显示,大多数管理者认为“乐于接受经验”、“认真负责”和“外向”是Y一代员工最常见的性格。此外,调查结果还显示,在职业道德方面,Y一代员工被认为对自己的行为负责,尊重权威,透明和忠诚。本研究的结果暗示组织在Y世代员工的流失率和组织品牌方面。本研究的结果为人力资源从业者和组织在工作场所的管理和处理提供了一些建议。关键词:Y世代;经理;个性;工作伦理;工作价值观
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