Impacts of Workplace Bullying on Staff Psychological Wellness in Institutions of Higher Learning

Ilongo Fritz Ngale
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引用次数: 2

Abstract

The last decade has witnessed a growth in studies reporting negative effects on the health and wellness of targets of bullying at work (Yildirim&Yildirim, 2007: 1450; Vaillancourt, Hymel& McDougall, 2003: 159; Tehrani, 2004: 359).Research by the United Nations-sponsored International Labor Office (Sperry, 2009: 166) reports that the effects of workplace bullying have reached epidemic levels in several countries and that the global cost of such workplace violence is enormous, costing untold millions of dollars in losses from medical expenses, absenteeism, and sick leave (Chappell& Di Martino, 2006: 150). The ILO (Sperry, 2009: 166) also reports that professions that were once regarded as sheltered from workplace bullying and mobbing (e.g., teaching, social services, library services, and health care) are now experiencing increasing acts of such abusiveness in both developed and developing countries (Chappell & Di Martino, 2006: 150). While the organizational costs of workplace bullying are typically measured in financial terms, the costs borne by targets include negative psychological and physical outcomes, aswell as effects of workplace bullying that are employment-related (Einarsen&Mikkelsen, 2003: 134). Workplace bullying has been found to be strongly associated with lowered psychological wellness, increased levels of stress, low self-esteem, anxiety, concentration disorders, chronic fatigue, depression, anger and the experience of psychosomatic symptoms (Einarsen&Mikkelsen, 2003: 134; Vartia, 2003: 67; Niedhammer, David,Degioanni, Drummond & Philip, 2009: 1215). Prolonged exposure to negative acts may also lead individuals to engage in behaviors to cope, such as alcohol use, which has negative effects on health (Richman, Rospenda, Flaherty &Freels, 2001: 360).
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高校工作场所欺凌对员工心理健康的影响
在过去十年中,越来越多的研究报告了在工作中遭受欺凌的对象对健康和福利的负面影响(Yildirim&Yildirim, 2007: 1450;Vaillancourt, hymel&mcdougall, 2003: 159;德黑兰,2004:359)。联合国赞助的国际劳工局(Sperry, 2009: 166)的研究报告称,工作场所欺凌的影响在一些国家已经达到流行病的程度,这种工作场所暴力的全球成本是巨大的,医疗费用、旷工和病假造成的损失高达数百万美元(Chappell& Di Martino, 2006: 150)。国际劳工组织(Sperry, 2009: 166)还报告说,曾经被认为免受工作场所欺凌和暴徒侵害的职业(例如,教学、社会服务、图书馆服务和保健)现在在发达国家和发展中国家都经历着越来越多的这种虐待行为(Chappell和Di Martino, 2006: 150)。虽然工作场所欺凌的组织成本通常用财务术语来衡量,但目标承担的成本包括负面的心理和身体后果,以及与就业相关的工作场所欺凌的影响(Einarsen&Mikkelsen, 2003: 134)。研究发现,职场欺凌与心理健康水平下降、压力增加、自卑、焦虑、注意力集中障碍、慢性疲劳、抑郁、愤怒和心身症状经历密切相关(Einarsen&Mikkelsen, 2003: 134;瓦尔蒂亚,2003:67;David Niedhammer, Degioanni, Drummond & Philip, 2009: 1215)。长期暴露于消极行为也可能导致个人采取应对行为,如酗酒,这对健康有负面影响(Richman, Rospenda, Flaherty &Freels, 2001: 360)。
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