Development of a Website: An Experience of interface with Manual Workers and Web Specialists

M. Lortie
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Abstract

The website was developed for floor layers (FL) working in very small businesses, in a perspective of knowledge management and transfer. Its content aims to reflect what is important to say or to know from the FLs perspectives. Thus, the content was developed with the FLs while the editing involved essentially website professionals. The aim of the paper is to point out challenges and difficulties met. In the first part of the results section, we first focus on the website's content development: FLs demands, particular development challenges and communication usages. The second section exposes the difficulties met in the transfer process with website professionals.
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网站的开发:与手工工作者和网络专家交互的经验
从知识管理和转移的角度来看,该网站是为在非常小的企业工作的底层(FL)开发的。它的内容旨在从外语的角度反映什么是重要的要说或知道。因此,内容是由外联开发的,而编辑主要涉及网站专业人员。本文的目的是指出所遇到的挑战和困难。在结果部分的第一部分,我们首先关注网站的内容开发:FLs需求,特定的开发挑战和通信使用。第二部分揭示了网站专业人员在转岗过程中遇到的困难。
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