Getting it into the orientation mix

Abstract

At the University of Illinois at Urbana-Champaign, we believe that when incoming students know more about computing services that are available on campus their initial college experience is enhanced. In order to educate incoming students about IT, CITES (Campus Information Technologies and Educational Services) set out to partner with non-IT groups (e.g., Office of the Dean of Students and the Office of Student Affairs). To build these partnerships, CITES adopted a more campus-wide perspective with regard to IT and developed an internal culture that enabled us to take advantage of orientation opportunities. While our orientation efforts have concentrated on incoming students, we have also participated in events for faculty and staff at the University.