Process Mining for Cloud-Based Applications: A Systematic Literature Review

Abstract

Process mining uses event log data to discover processes, hence enabling multiple requirements elicitation activities. As the number of applications deployed on a cloud infrastructure is increasing, it becomes important to understand their processes and the ways these existing systems are actually used. However, the cloud brings new challenges to process mining that deserve special attention. This paper reports on a systematic literature review based on a selection of 27 papers. The aim is to assess the applicability of process mining techniques to cloud-based applications, to document the processes of these existing systems. We observe there is a growing interest in applying process mining to these areas, and we report on algorithms, tools, and validation approaches taken. We also report on many cloud-specific challenges for process mining, which require further attention from the research community.