The Pursuit of Being Heard: An Unsupervised Approach to Narrative Detection in Online Protest

Abstract

Protests and mass mobilization are scarce; however, they may lead to dramatic outcomes when they occur. Social media such as Twitter has become a center point for the organization and development of online protests worldwide. It becomes crucial to decipher various narratives shared during an online protest to understand people's perceptions. In this work, we propose an unsupervised clustering-based framework to understand the narratives present in a given online protest. Through a comparative analysis of tweet clusters in 3 protests around government policy bills, we contribute novel insights about narratives shared during an online protest. Across case studies of government policy-induced online protests in India and the United Kingdom, we found familiar mass mo-bilization narratives across protests. We found reports of on-ground activities and call-to-action for people's participation narrative clusters in all three protests under study. We also found protest-centric narratives in different protests, such as skepticism around the topic. The results from our analysis can be used to understand and compare people's perceptions of future mass mobilizations.