ANALISIS IMPLEMENTASI MANAJEMEN MUTU DI SEKOLAH MENENGAH TEOLOGI KRISTEN

Abstract

Abstract The purpose of this study is to describe how the implementation of quality management in Pelita Nauli Middle Tapanuli High School. The research used descriptive qualitative with data collection techniques carried out by interviews, observation and documentation. The indicators developed are how to implement quality management starting from the planning stage which includes the formulation of the school's vision, mission, goals and work plans. The next stage is the implementation of each program and activity. This implementation stage takes into account the provisions of quality standards covering eight national education standards, namely content standards, process standards, graduate competency standards, educators and education personnel standards, facilities and infrastructure standards, management standards, financing standards, and education assessment standards. Monitoring and evaluation should also be carried out during program implementation. This is done to assess the achievement of the school's vision and mission through eight educational standards instruments. The results showed that the implementation of quality management at SMTK Pelita Nauli Sibolga was still not optimal. The fulfillment of each educational standard instrument is still far from what it should be. Improving the quality of schools is an important concern that must be carried out on an ongoing basis and involves the cooperation of all components in the school. Keywords: school management, education quality, quality standard