The influence of supervision, task commitment and job satisfaction on Organizational Citizenship Behavior (OCB) of training alumni

Abstract

Abstact. Organizational Citizenship Behavior (OCB) is an aspect that can be influenced by supervision, task commitment and job satisfaction. This study aims to determine how these variables actually affect the OCB of training alumni in Banten Province. Also, this study uses a quantitative approach through survey methods. The samples are comprised of 80 respondents, and the results of analysts and the interpretation of the data are as follows: (1) Supervision has a positive direct effect on training alumni OCB at 0.569, meaning that improvement in supervision will result in an increase in the OCB of training alumni; (2) Commitment assignments have a positive direct effect amounting to 0.681, therefore improvement in task commitment results in an advancement ; (3) Job satisfaction has a positive direct effect at 0.839, meaning that improvement in job satisfaction would lead to enhanced training alumni; (4) Supervision has a positive direct effect on job satisfaction at 0.660, meaning that supervising improvements have resulted in increased job satisfaction; (5) Commitment assignments have a positive direct effect on job satisfaction at 0.674, meaning that the improvement of task commitment results in an increase in job satisfaction for them as well. Thus, the OCB training activities of alumni can be achieved through good supervision, maximizing task commitment to employees, and conducting OCB research with other variables, so that objective and comprehensive research can be obtained.