Lessons for Top Leaders, Managers, and Employees

Abstract

This chapter considers how the insights from book's research and other in-depth work that the author has conducted can serve as a guide for practitioners at three levels in the organization—top leaders, managers, and employees—who are seeking to better navigate shifts as they adopt practices for their organizations' lingua franca and cultural transitions. It details the factors that top leaders need to consider when assessing the appropriateness of a lingua franca and corresponding implementation tactics. Without a broader understanding of how language changes affect their workforce, and what is needed for implementation, many organizations will falter in their lingua franca mandates. The chapter also highlights how managers can practically support and accurately evaluate employees who are operating in a cross-lingua environment. Finally, it provides communication strategies for employees in their everyday interactions globally.