The effect of emotional labor on job engagement of university archivists: the mediating role of job burnout

Chunyi Liu
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引用次数: 1

Abstract

This paper mainly discusses the relationship among emotional labor, job involvement and job burnout of university archivists.  120 archivists from 15 colleges and universities in Henan province were investigated by using emotional labor scale, job involvement scale and job burnout scale.  The results show that emotional labor has a significant positive correlation with job burnout, and has a significant positive predictive effect on job burnout.  Emotional labor has a significant negative correlation with job engagement, and has a significant negative predictive effect on job engagement.  At the same time, when demographic variables were controlled, job burnout partially mediated the relationship between emotional labor and job engagement.
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情绪劳动对高校档案工作者工作投入的影响:工作倦怠的中介作用
本文主要探讨高校档案工作人员情绪劳动、工作投入和工作倦怠之间的关系。采用情绪劳动量表、工作投入量表和工作倦怠量表对河南省15所高校的120名档案工作者进行调查。结果显示,情绪劳动与工作倦怠显著正相关,并对工作倦怠有显著正向预测作用。情绪劳动与工作投入呈显著负相关,对工作投入具有显著负向预测作用。同时,在控制人口统计变量的情况下,工作倦怠在情绪劳动与工作投入的关系中起到部分中介作用。
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