The Effect of Authentic Leadership on Organizational Citizenship Behaviors Mediated by Trust in Leaders

Ria Wahyuni, A. Rahyuda
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Abstract

The purpose of this study was to analyze the effect of authentic leadership on OCB mediated by trust in leaders at Royal Tulip Springhill Resort Jimbaran. This research was conducted at the Royal Tulip Springhill Resort Jimbaran, the number of samples used was 65 employees using nonprobability sampling with saturated sampling technique. The data were analyzed using path analysis techniques. Collecting data through interviews and distributing questionnaires. The results showed that authentic leadership had a positive and significant effect on OCB at the Royal Tulip Springhill Resort Jimbaran. Authentic leadership has a significant positive effect on trust in leaders of Royal Tulip Springhill Resort Jimbaran. Trust in leaders have a significant positive effect on OCB at Royal Tulip Springhill Resort Jimbaran. Trust in leaders partially mediate the influence of authentic leadership on OCB at Royal Tulip Springhill Resort Jimbaran. The implication of this research is that with the existence of trust in leaders, authentic leadership can have an effect on OCB. Therefore, with better authentic leadership, trust in leaders will increase and will also increase employee OCB.
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真实型领导对领导者信任介导的组织公民行为的影响
本研究的目的是分析金巴兰皇家郁金香温泉度假村的真实领导在领导者信任的作用下对组织行为的影响。本研究在金巴兰皇家郁金香斯普林希尔度假村进行,使用的样本数量为65名员工,采用非概率抽样和饱和抽样技术。使用通径分析技术对数据进行分析。通过访谈和发放问卷收集数据。结果表明,真实领导对金巴兰皇家郁金香度假酒店的公民行为有显著的正向影响。真实领导对金巴兰皇家郁金香度假酒店领导信任有显著的正向影响。领导信任对金巴兰皇家郁金香度假酒店员工的组织行为有显著的正向影响。在金巴兰皇家郁金香度假酒店,对领导者的信任在一定程度上调解了真实领导对组织公民行为的影响。本研究的意义在于,在领导者信任存在的情况下,真实型领导会对组织公民行为产生影响。因此,更真实的领导会增加对领导者的信任,也会增加员工的公民行为。
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