Partnering relationships with suppliers result in improved cost, quality and delivery performance

Abstract

Timely procurement of high quality parts is essential in production of reliable, high technology products. To achieve this end, FSI International has adopted a new supplier management philosophy: FSI and its suppliers are partners working toward a common goal of reduced costs, consistent, high quality parts and increased on-time deliveries. To implement this philosophy, FSI has defined its expectations and requirements of its suppliers, improved communication with its suppliers and restructured its Purchasing Department. Partnering relationships between FSI and its suppliers have resulted in clear improvements in cost, quality and on-time delivery.