Impacts of Consumer Environmental Ethics on Consumer Behaviors in Green Hotels

Chien-Wen Tsai, Chien-Pei Tsai
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引用次数: 67

Abstract

ABSTRACT This study seeks to expand and improve existing theories on green marketing. According to consumer behavior theory, consumer behavior can be affected when the three components that make up an attitude, namely cognitive (belief), affective (feeling) and behavior (reaction), are perfectly compatible. Since hotels are given a special characterization due to their emphasis on luxurious service, there are less partially positive correlative relationships between environmental ethics (NEP) and consumer green hotel consumption behaviors. This finding aligns with current theory, which accentuates the reality that the human race still needs to increase support and be more proactive in terms of environmental movements.
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消费者环境伦理对绿色酒店消费者行为的影响
本研究旨在扩展和完善现有的绿色营销理论。根据消费者行为理论,当构成一种态度的三个组成部分,即认知(信念)、情感(感觉)和行为(反应)完全相容时,消费者行为就会受到影响。由于酒店强调奢华的服务而被赋予了特殊的特征,因此环境伦理(NEP)与消费者绿色酒店消费行为之间的部分正相关关系较少。这一发现与当前的理论一致,强调了人类在环境运动方面仍然需要增加支持和更积极主动的现实。
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