{"title":"Research on Personalized Service System in E-Service","authors":"Zhu Egui, Fan Chongqing, Xu Xiaoshuang, Luo Qi","doi":"10.1109/ICSSSM.2007.4280224","DOIUrl":null,"url":null,"abstract":"To meet the personalized needs of users in E-service, such as E-learning and E-commerce, a personalized service system based on E-service (PSSES) is proposed. The structure of system and key technologies of realizing user interest module, personality filtering module are introduced in the paper. After the test use of the service system by some users, we found that the system could transform recessive demand to obvious demand for users. Thus, we thought it might be a practical solution to meet personalized needs of users essentially.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"117 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2007 International Conference on Service Systems and Service Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ICSSSM.2007.4280224","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
To meet the personalized needs of users in E-service, such as E-learning and E-commerce, a personalized service system based on E-service (PSSES) is proposed. The structure of system and key technologies of realizing user interest module, personality filtering module are introduced in the paper. After the test use of the service system by some users, we found that the system could transform recessive demand to obvious demand for users. Thus, we thought it might be a practical solution to meet personalized needs of users essentially.
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