Simon’s Behavior and Waldo’s Public

Zachary Mohr, Jourdan A. Davis
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Abstract

Most research in behavioral public administration (BPA) focuses on the micro or individual level outcomes.  This article argues that BPA should recognize the importance of social interactions as both an outcome of interest and an outcome that can be explored within a BPA framework.  We present the Affect, Behavior, Cognition and Social Interaction (ABCS) model and call on researchers to study not just social interactions from the lens of BPA, but also study the linking mechanisms of affect, behavior, and cognition. We also examine the importance of public for public administration theory, and we discuss advances in research methods that allow BPA to further examine the public through social interactions. In the conclusion, we call on further research of the ABCS model, its limitations, and the need for an expanded research agenda in BPA with a focus on the public and social interactions.
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西蒙的行为和沃尔多的公众
行为公共管理(BPA)的研究大多集中在微观或个人层面的结果。本文认为,BPA应该认识到社会互动的重要性,既是一种利益的结果,也是一种可以在BPA框架内探索的结果。我们提出了情感、行为、认知和社会互动(ABCS)模型,并呼吁研究者不仅要从双酚a的视角来研究社会互动,还要研究情感、行为和认知的联系机制。我们还研究了公众对公共管理理论的重要性,并讨论了研究方法的进展,使BPA能够通过社会互动进一步研究公众。在结论中,我们呼吁进一步研究ABCS模型,其局限性,以及扩大BPA研究议程的必要性,并将重点放在公众和社会互动上。
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