Establishment and Application of Standardized Communication Mode for Renal Puncture

Abstract

Objective: To apply the CICARE communication mode to the preoperative communication of renal puncture, and to summarize the effect of application. Methods: Extracting 60 patients with CICARE communication in this study From January 2017 to December 2018.The patients were divided into observation group and control group. The control group was treated with traditional communication mode. The observation group was treated with CICARE communication mode. Compared the two groups of patients with compliance and satisfaction. Result: The compliance of the patient is better than the control group (P <0.05), and the satisfaction rate is higher than that of the control group (P <0.05). Conclusion: The communication mode of CICARE is helpful to the communication between the nurses and the patients, which improves the patients ’compliance and satisfaction, as well as the ability of nurses to communicate. Renal needle biopsy, as a definitive diagnosis of an examination, has been widely carried out in clinical practice. The renal puncture is a traumatic examination, patients will have different degrees of psychological stress reaction, and these psychological stress reactions will interfere with preoperative exercise. Therefore, it is necessary for patients with targeted communication to enable patients to understand the operation and do a good job before the surgery to eliminate the patient's negative emotions. The CICARE communication mode is a process-oriented "C-I-CARE" communication mode [1] proposed by Los Angeles General Hospital of the University of California which is used in many countries to achieve good results. Since January 2017, our department nurses began to learn the CICARE communication mode and applied it into the patients with preoperative renal communication, which improved the patient's preoperative exercise compliance and patient satisfaction. The report is as follows: 1. Materials And Methods 1.1 General Information A total of 60 patients were enrolled in one 3 grade hospital from January 2017 to December 2018, as a control group. A total of 60 patients From January 2017 to December 2018 were included in the experimental group. The inclusion criteria were as follows: aged from 18 to 65 years old, conscious and good communication skills. The renal needle biopsy surgery was operated under the guidance of color Doppler ultrasound. There was no significant difference in age, sex, educational level and payment rate between the two groups (P> 0.05). As shown in Table 1 2020 2nd International Symposium on the Frontiers of Biotechnology and Bioengineering (FBB 2020) Published by CSP © 2020 the Authors 211 TABLE 1. Comparison of two groups of patients with general information (n=120) Item Experimental Group (n=60) Control Group(n=60) X2value P value Gender 0.535 0.353 Male 38 33 Female 22 27 Age (years) 47.8±7.14 46.9±7.31 0.392 0.496 Education Level 0.196 0.841 Under Middle School 17 18 Middle School and Above 43 42