UI/UX Fundamental Design for Mobile Application Prototype to Support Web Accessibility and Usability Acceptance: A Scenario-based Design of Mobile Application for Visually Impaired Users

Abstract

User interface (UI) and user experience (UX) design is an evolving research topic that took up many attentions from researchers especially in software/web design processes. Effective UI/UX design could provide better navigational and accessibility support to access information; intuitive interaction processes to perform several tasks; and good users feedback/responses for its usability acceptance. In this article, we will discuss and overview the fundamental processes of constructing UI/UX design for mobile-based application which focusing on the interactions performed by visually impaired and blind (VIB) users. To meet our purpose, we worked together with the Malaysian Association for the Blind (MAB) to get valuable and useful information as part of the key input in this project. MAB is an association located in Brickfields, Kuala Lumpur that provide facilities and assistance for the People with Disabilities in the category of blindness. The main objective of this collaboration is to establish a strong communication and support between the Universiti Putra Malaysia (UPM) and the MAB in the context of technological support in ICT. We envisage the collaboration to provide better understanding and solutions to any current issues involving VIB users in digital world especially in information technology application and its environments. This article in general emphasizes the overall UI/UX design processes for mobile application prototype development which covered scenario-based activities and tasks among the VIB users. At the end of this article, we will discuss and summarize the best practice of the design steps and processes to provide effective user interface presentation to support better web accessibility and usability acceptance among VIB users.